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We want to put an offer on a Short Sale property but the sellers agent is not putting in the effort

....when we leave messages for the sellers agent, we can't seem to get a response. We realize that Short Sales is a timely process and that's why we would like to get the process started but we are stuck if we can't get the sellers agent to respond and be more proactive. What can we do? It's hard to believe that she would even properly follow up during the process if we can't even get her to help us now. We just want to get our STRONG offer to the lender asap since the home is already in pre foreclosure status. What can we do?
  • June 26 2013 - Columbus
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Answers (8)

Best Answer

Your professional Realtor should contact the agent's broker to get the ball rolling.  If that doesn't work an email to the Minnesota Association of Realtor's Ethics Committee should get their attention.
  • June 26 2013
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I don't think it matters that you are out of town. The same advice you've already received still applies. Although since you are buying in Cleveland you should report it through the Cleveland Association of Realtors if you were considering lodging a complaint. It still doesn't get you any further ahead with trying to purchase that home. It's an agent's fiduciary responsiblity to present all offers. Personally, I'd call everyone in that office and consider a road trip on the weekend.  See if you can present the offer in person? If all of the above fails, I'd probably move on to another home. If they are this (un) cooperative at the beginning how would they act during inspections or for an appraiser? Food for thought..
  • June 26 2013
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Profile picture for Tim Rogers
If the list agent does not know what type of short they are trying and or they do not know IF the seller has provided the needed docs to the lien holder(s)

If they do not know that basic stuff - RUN it is a "blind auction" and a "pretend sale".   absolute waste of bandwidth

you might find same house on courthouse steps for sale via foreclosure

CDPE
  • June 26 2013
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Like many communities, you probably have a company or two locally that you or the agents can hire to take over the short sale negotiations. It may be that the listing broker is inexperienced in the process, doesn't have time or is simply lazy.  If that is the case you can offer to hire or split the cost of a short sale negotiating service. This will ensure professional handling of the short sale process and free up the listing broker to do other things.
  • June 26 2013
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When I say "we" I am talking about our personal agent. And our agent is the one who is telling us that she keeps calling the sellers agent and the sellers agent isn't returning her phone calls. The sellers agent is located in Cleveland Ohio from Century 21 but we are in Columbus Ohio. I'm not sure if that is a factor in why she isn't on the ball, since she is not local.
  • June 26 2013
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It sounds like you either don't have an agent representing you as buyer or if you do, you are trying to contact the seller's agent directly, which is your agent's job, not yours.

Better always to have independent representation so your best interests are being looked after.
  • June 26 2013
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...an email to the Minnesota Association of Realtor's Ethics Committee should get their attention.

Interesting as the OP was from Columbus Ohio.

Do you have your own agent or are you using the sellers agent?
  • June 26 2013
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In Ohio, a lot of times the offers for foreclosures can be placed online. Depends on the seller of course. Otherwise, I agree with the other post, have your agent contact the other agent's broker. I cannot include the links to the Columbus board of realtors website, google it. There's a link on their site about filing an ethics complaint also the FAQ's are listed there. Best, Kim Lawson, Licensed Ohio Mortgage Loan Originator. Licensing and contact information can be found on my profile.
  • June 26 2013
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