What can we do to refinance?Since BofA has constantly been in questioned about their refinancing homes tactics and customer service for homeowners, what are some viable alteratives to either refinance our home or get approval for their home loan modification program.can been? In October 2009, we requested a home loan modification because my wife had lost her job. By the end of December, we finally receive the first of many hurdles or road blocks about what they were willing to do for us. By mid April, all hope was abandoned because BofA said we did not quallify. What do we do? Btw, we originally were Countrywide customers until purchased by BofA. The only income we are receiving is from military retirement and VA Disability, since I lost my job in March 2010. Please give us some insight on the best direction to take. Thank you in adance.June 08 2010 - Canyon Lake00YesReport a ProblemProblemSelect oneOffensive contentIrrelevant contentSpam (pure self-promotion)OtherDetailsYour emailPlease enter a valid email address.Submit CancelContent flaggedWe will review this content. Thanks for helping make the site more useful to everyone. To learn more, read Zillow's Good Neighbor Policy.We're sorry. This service is temporarily unavailable. Please come back later and try again.