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What questions should a consumer ask of potential listing REAs?

What questions should a consumer ask when interviewing a potential listing REA?

I'm thinking about days-on-market and list-to-sale (both documented). After all, these are the bottom line to the seller. Maybe also listings-taken -v- listings-sold.
 
The good thing about these questions is that they drive to verifiable answers. The bad thing about these questions is that they do absolutely nothing to determine if the consumer will feel "good" about the selling experience.

The second level of questions would then likely be about how the REA markets the house, where it will be marketed, REA business practices (i.e., commitment to response to questions, who their "backup" is, etc.).

Last, compensation structure. No sense talking about paying for services that you have not interest in engaging.

Any additions, expansions, contrarian advice?

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June 02 2012 - US
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The top three questions a seller should ask of their agent from my perspective and experience is as follows:

1. What is  your marketing plan for our property
2. What is your track record with listings
3. Do you have any previous clients who would be willing to share their experience (zillow reviews is a good start).

Kevin R Kieffer, Broker Associate, Keller Williams Realty: Walnut Creek & Danvillle, CA

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June 02 2012
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For the 2nd level of questions:

In the interest of trying to prevent nasty last minute surprises at close, do they hold any additional real estate related licenses that should help them provide you with needed information, such as appraiser, home inspector or etc.? 

Do they work with a team that gives them a broader range of expertise as well as for backup?

Are they or anyone within their brokerage a licensed attorney, how much involvement does the licensed attorney have in the contract review?
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June 02 2012
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Any other criteria that REAs should be evaluated on?
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June 03 2012
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Alan May posted a list for this years ago when he was known as Elv!s. Maybe you can find it. If not I am sure if you asked he could send you his list. As I recall it was for a listing agent.
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June 03 2012
They should ask about what's important to them.

To my mind, the requisites are: the agent is full-time, knows the area and type of property, and has time to devote to the client. 

The problem with analysis is that there is no control - the agent may sell their listings at an average of 101% of list price, and they may list them all at 10% below market, too. They may have 360° video, virtual 3-D walking tours - but with all of that, we really don't know how good a job real estate agents do.

The worst thing a client can do, in my opinion, is hire someone that they don't communicate well with. Happens all the time, but it's the source of like virtually all of the problems in real estate. You see the questions - how often, how many, what should . . . why don't you talk to your agent? At the end of the story, the answer is: well, they're not easy to talk to; or, they're not easy to understand.

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June 03 2012
 
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