What steps should a seller follow if they disagree with the buyer's home inspection?

Profile picture for Lynn Caison Johnson
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July 19 2011 - Rockport
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Answers (13)

Start by reading the provision in your sales agreement addressing your disagreement with the buyer's home inspections, to find a remedy.  If your sales agreement is silent on the matter, notify the buyer, or your listing Realtor, if you have one, that you disagree with the buyer's home inspections.  Then try to work out a fair agreement.
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August 05 2011
Profile picture for Columbiahomes
Both agents must remember the goal is getting to the closing table.  This requires both clients are happy and feeling as though there is a win-win

If these aren't code violations that preclude FHA insurance then some sort of compromise is in order.    If you have another inspector to provide input as to the matter that would help minimize the tension.
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August 04 2011
If you agree something should be repaired and the quotes are different get the item fixed using the low quote. There is no reason to give cash using the high quote. If the item is repaired, there is no reason for the buyer to question the cost
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July 19 2011
Profile picture for Lynn Caison Johnson
Sunnyview, I respect your answer. Sometimes when the seed is planted with a buyer of pending or possible repair issues...it's hard to turn it around. I like the idea of getting a 3rd party ~non~ biased licensed professional to provide an opinion &/or quote when necessary to remove &/or resolve any doubt. Kinda gets everybody out of the middle & not so personally connected.
Lynn
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July 19 2011
Profile picture for Lynn Caison Johnson
Michael, I hear ya! And, unless you give EXACT specifications...qoutes will rarely be the same. Perhaps that's one of the reasons RFP's were invented...or well...one of many reasons. I'd rather caution on the safe side & provide as much info to all parties rather than have someone question the findings.  THANKS for your input!
Lynn
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July 19 2011
Profile picture for sunnyview
"Sometimes the 'rules' follwed by the Inspector do not MATCH building 'codes'. Who is to say whom is correct? "

A: The building department says who is legally correct. That issue easy enough to resolve with an online code search or a phone call to your local municipal inspector.

Often it seems to me that buyers are encouraged to accept issues involving non permitted spaces, questionable installations of major house systems and illegal zoning uses. Buyers need to understand that existing is not the same as legal.
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July 19 2011
Profile picture for MikeEmery
I work with an agent in my office who does BPO's for banks. I remember one instance where the bank had ordered two BPO's from two different agents. When the two agents were $20,000 apart, the bank called the agents and asked how the heck they could be so far apart. I'm guessing the bank also ordered a third BPO.

If I were to guess, the low bid is too low and the high bid is too high. It's not uncommon for bids to be upwards of 30 percent off when it comes time to write the check.

Long story short...y'all need a third bid.
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July 19 2011
Profile picture for Lynn Caison Johnson
Thank you ALL for the answers!  Agree...Seller doesn't have to repair and Buyer doesn't have to buy. The issue is: When 2 licensed professionals have a differing opinion, it can launch a wedge creating challenges to overcome. I've had electrical quotes vary from $3,000 - $15,000 for the same repair. Buyer sees & wants $15,000 & Seller sees & wants $3,000. Guess it's kinda the same issue when an agent tells a seller, their property is worth $100,000 and another agents says, it's worth $150,000.  At the end of the day, somebody is right & somebody...not so much
Lynn
P.S. If one professional disagrees with an inspector, perhaps it's best to get a 2nd professional opinion/quote. 
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July 19 2011
Unless your local law is different, you are not required to repair anything, even code violations.  Of course, the buyer is not required to buy you home either.  IF the buyer is asking for a repair of something you disagree with, you can show them why you disagree.  As wetdwags said, get a professional to say the inspector and usually the professional will trump the inspector.

In the case you mentioned (where I live the code is that the safety valve discharge of the hot water should be much lower that 18" to prevent splashing) if the buyer thinks yours is not highenough, they can cut it off.  It's a minor issue.

The only person you need to convince is the buyer, not the Realtor and not the inspector.
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July 19 2011
Profile picture for wetdawgs
I would pull out the codes and investigate along with a licensed professional (as you did with the plumber). 

With water heaters, there was a change in the code about 2003 (don't recollect exactly).  Before water heaters had to have burners 18" above the floor, now there are some water heaters that are certified as " flammable vapor resistant" and therefore don't need to be elevated.  Most of us don't have a clue on how to determine if a water heater is flammable vapor resistant.   When was the water heater installed?

When I've been in such a situation (such as an inspector citing a new code for height of electrical panel above the floor), we've pulled out the codes and showed that the item was meeting code when installed.   This has been done in combination of agent, owner and licensed professional in the area of concern.



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July 19 2011
Profile picture for Lynn Caison Johnson
No Michael & wetdawgs, not the furnace! Example: inspector says, hot water heater pop-off valve is not correct & heater should be elevated 18"....licensed plumber says, inspector is incorrect...hot water heater is to code...

Sometimes the 'rules' follwed by the Inspector do not MATCH building 'codes'. Who is to say whom is correct? That's the pickle that comes up ever now & again...Then, what?
Lynn
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July 19 2011
Profile picture for wetdawgs
I agree with MichealH.  If you could give us some examples of the disagreement with the home inspection items, then you may get some useful ideas.

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July 19 2011
Profile picture for Michael Helton
What in particular do you disagree with?  If your furnace doesn't work, or there is a leak it is hard to disagree with that.  Inspectors should just list what they find.

Do you mean the appraisal?
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July 19 2011
 

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QuestionWhat steps should a seller follow if they disagree with the buyer's home inspection?
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