Why I can't add photos on to my listing today?

  • August 03 2009 - Livingston
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Answers (1)

Sylvia -

I would suggest for you to clear your computer's cookies and cache in order to fully take advantage of Zillow.com's features.

* For Internet Explorer users: Go to Tools, then Internet Options, then click on "Delete Cookies", and "Delete Files".

* For Firefox users: Go to Tools, then Options, click on "Clear Cookies", and "Clear Cache".

But if you are still getting the same error, please refer to this link

http://www.zillow.com/wikipages/Troubleshooting-Search-Errors-on-Zillow

Please be reminded that our photo upload feature supports these image formats: JPG, GIF, BMP, FPX, PNG, PSD, and TIF. (Note: LAB color space is not supported). The website would reflect a blank image if the photo is not from the above mentioned format. Also, only photos smaller than 5MB can be uploaded. Please try to follow our image guidelines so that the picture will be displayed properly. 
  • August 04 2009
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