Profile picture for Irena83

Why I cannot make changed online and save them?

When I go ahead to make changes to a listing, and click on Call my phone to confirm, no one calls my phone therefore, I cannot confirm the changes.

Please give me a call at 910-583-7620 

Thank you, 
Irena
  • August 06 2012 - Fayetteville
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Answers (2)

Hello fellow CB agent,

I believe Ice L. has answered your question as I had a similar problem last year.  You can't have an extension in order for you to do things like confirm changes.  

Thanks

Diana Watson
  • April 29
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Profile picture for Ice L.
  • Ice L.Zillow
  • 15214 contributions
Hi Irena -

On your Zillow profile page, your phone number has an extension and this is why you aren't able to proceed. We call the phone number saved as your business phone on your Zillow profile page. It must be a direct line without an automated answering system or extensions.

Thank you.

Ice
Zillow Customer Support
  • August 06 2012
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