Why do EBAs run down "traditional" REAs?

Profile picture for SoCal_Engr
REAs, as a profession, already have a general PR issue. Why would one segment of REAs add to this problem in their attempts to promote their own business model?

Statements like those below, lifted from other threads, imply that traditional REAs may not represent a buyer's interests. As a potential consumer, I'm undecided as to which is worse - the possibility that what those pushing EBAs is correct, or the possibility that a segment of the REA community is willing to throw the others under-the-bus in order to advance their business model. Either way, though, it doesn't help.

"Lots of great agents out there, and in some markets an EBA is not available so you are forced to take your chance with an agent that may or may not be representing your needs when it comes time to write an offer. An EBA guarantees that every time along with the extra experience that an EBA will most often bring to the table."

"I suggest you go to the National Association of Exclusive Buyer Agents Web site to learn more about using an agent (and everyone in that agent's office too) that is only working for you. Finding an agent that is 100% loyal, 100% of the time will be the best home-buying decision you make."
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February 12 - US
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Answers (3)

Profile picture for Mack McCoy
SoCal, thanks for representing.

Actually, I think our reputation is just fine - could be better, could be a whole lot worse. If you think these guys are bad, I have some contacts in England and Australia who put up with stuff that would make you never want to even live in real estate (Why are you living in a tree in the park? Because no real estate agent has ever touched these branches!).

A compilation of some of the strongest messages would read something like this: Thank your lucky stars that you happened upon SmithinshirefordEstateBrokers.com. Some of our competitors would rather see you bankrupted than to work up a bead of sweat on your behalf; we are the one agency that will not tie you up in the basement of your home and seal off the stairway, then claim that we are the actual owners of the property and auction off the contents before setting fire to the place. 

Personally, I think that EBAs could learn a lot by listing property and seeing how things look like from the seller's side of things, but - life is short, to each their own.
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February 12
Profile picture for Cindy Quinton
Michael, I again wish my thumbs up button was working.
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Profile picture for MikeEmery
My experience has been that real estate agents become 'EBA' agents simply because they don't want the hassle of listing a home. They prefer loading up the car and driving folks around rather than the paperwork, etc involved in doing and handling a listing.

Personally I like doing listings, but I am just as comfortable working with buyers too.

The fact that these "EBA" folks have to disparage fellow agents to attract business speaks volumes about their business ethics.

I always remember the time when our family needed to buy a washer. So we went to Sears to see what they had for sale. When it became apparent to the salesman that we weren't going to be buying that evening, he snidely said 'Well you can go to Worst Buy or Lowland' which was a play on Best Buy and the now defunct chain 'Highland'.

We walked out and went to Montgomery Wards. I learned that evening that you can't improve the quality of your brand by trashing the good name of your competitors.
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February 12
 

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