Profile picture for The Customer

Why do you lie to your customers?

  • August 26 2009 - Elizabeth City
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Answers (12)

Profile picture for kanzus
Do you want a liar to look out for you? The buyer can FIRE his or her buyer's agent AT ANY TIME, EFFECTIVE IMMEDIATELY. The buyer's agent is an at-will employee under contract for a specified period of time, say 3 or 4 months. Regardless of the specified time period stated on the piece of paper, the buyer can fire his or her agent at any time. There is no professional or reputable person who will try to fight to keep the contract in force when there is distrust or dissatisfaction with the buyer's agent. The buyer has every right and expectation to have an agent who will look out for his or her best interest, to perform due diligence, and to fight for the buyer. If you find that the buyer's agent is colluding with the selling agent to stick it to you, then fire your agent.  Agent is supposed to maintain your confidence (trust) and your confidentiality (keeping your information private).

 More and more people are gravitating away from agents and are representing themselves or are dealing direct with a company that sells properties. It's unfortunate that a handful of rotten apples spoil the barrel but such is life when there is a lack of transparency, accountability, oversight, and regulation in how the real estate agent performs.  You need to check references.  I can see the real estate "profession" as having its days numbered as many agents have proven themselves as not trustworthy.

Fact check everything. What they say may be near or far from the truth. It's up to you to verify that what is said is indeed true. Ask for proof of documentation for everything.

All good things to you!
  • August 27 2009
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Hamp - I have started a blog titled that this week after giving feedback from last weeks showing and getting the listing agents response as to why "I was wrong".  Depending on OP's situation you may be right that they simply don't want to hear the truth b/c most home owners don't want to when selling in a down market.  BUT, I will have to defend OP that there are a LOT of agents on here and in the business that either don't know the truth to tell or just flat out lie.  I saw an answer the other day that said Raleigh was appreciating greatly.  According to Zillow stats it had actually depreciated 5.1%
  • August 27 2009
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Wowsers, Customer, come back and tell us what happened!
  • August 26 2009
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Profile picture for Blue Nile
The Z-estimates are not "lies"; it clearly states they are machine generated ESTIMATES based on recent sales data and county records, and that they are NOT the "present value".  They even give a tolerance range for anticipated range of validity.

But any realtor that says "hurry up and buy, or you might miss your opportunity", or any lender that states "if you wait, the interest rates will likely go up" is clearly lying to all their potential customers.  Or the potential buyer's agent that states to hire them because "it is free"!

Based on reading the discussion boards, I would guess that less than 10% of these "sales people" avoid such "distortions of truth".  And for the loan officers, one common statement I've read is they have to play the games as otherwise they would not get any of the business as those that distort the closing costs would take it.  So, they quote 1/4 point lower than available to get your interest and commitment, and then by the time you are close to closing, they just tell you the rates went up.  They didn't even have any published data to offer you for evidence of the rates at the time you asked for a quote in the first place, and there is no transparency in lending legislation to address this.  Besides, if there was, who would need a loan officer?  Just submit the info electronically directly to the underwriter and lender.  we certainly don't have a loan officer taking a cut when someone applies for a credit card.
  • August 26 2009
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It' funny how all the used house salesman get all defensive. Hmmm. Very telling. Myabe this person was referring to Zillow zestimates. LOL.
  • August 26 2009
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Dang, I've been caught!
  • August 26 2009
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What is the context of your question? I'd like to learn more about your bad experience! We are all here to help!
  • August 26 2009
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Hamp, when was the last time you watched A Few Good Men? I like your response.
  • August 26 2009
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It sounds as though you've had a bad experience. I'm sorry to hear that. I do not lie to my clients - and I believe I am in the majority. You may have just been working with a 'bad apple' that ruins the whole bunch in your eyes.
  • August 26 2009
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Because "you can't handle the truth"! Maybe?
  • August 26 2009
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Good question, I'll play.... 
-I do not lie to customers as the Truth always comes forward.
-The Truth is the easiest thing to remember
-Being truthful is the best way to manage the buyer's expectations
  • August 26 2009
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I don't lie to any customer, but what profession or person are you directing this towards?
  • August 26 2009
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