Profile picture for gutman81

Why no response to me flagging an incorrect transaction multiple times?

Flagging an incorrect transaction doesn't seem to work as I have flagged an incorrect sale five or six times over 6 months plus written one of the Zillow people responding to other people's posts. I have owned the house five years, but they say I sold it a year and half ago for $30,000 less than I bought it for. Can't find a phone number to call them and complain.
  • August 07 2012 - Birmingham
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Answers (2)

Profile picture for Neil R
  • Neil RZillow
  • 6454 contributions
Hi gutman81 -

Our apologies for not getting back to you in a timely manner.

I was able to check this from county records and sent it for correction. We'll email you for updates.

Thank you.

Neil
Zillow Customer Support
  • August 15 2012
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Profile picture for Dunes ..
Good Question ... "Why no response?"

Zillow says this Forum is their first line of response so theoretically one might think you'd get a response here...but flagging incorrect transactions is suppose to get a "response" also I would think ;)

If you receive no response here from Zillow & you would like to express your view and/or receive a response from Zillow it's my opinion your best bet is to email..

Click Contact on their Profile

Ice L.

Neil Roxas

If you do not hear back in a reasonable amount of time then go up the ladder & try

Russ Hatfield  ..Customer and Community Support

Rachel Rosen ...Customer support

Not happy with the Service/Response/Assistance/Forum
Share your view with.. Spencer Rascoff..CEO at Zillow


Good Luck
  • August 07 2012
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