- Find a Real Estate Professional
- Realtors®
- Mortgage Lenders
- Home Improvement Pros
- Other Real Estate Services
- Review an Agent, Lender or Pro
- Marketing on Zillow
- Real Estate Agent Advertising
- Join the Professional Directory
- Popular
- Real Estate Market Reports
- More
Answers (3)
- Spencer Rascoff, "spencer"
- Contributions:2093
Thanks Neil.
- Neil R
- Contributions:2899
Hi rockcreekhouse -
I checked our system and it appears the charges did not go thru to due to failure of address verification.
Sometimes what happens, is the bank thinks we are trying to charge you multiple times. These charges will appear as pending on your statement. Please look at your statement and see if you see "pending" next to the charge(s). When the bank realizes we didn't charge you, the pending payment(s) drop off.
This can occur for a number of reasons, but mostly its from hitting submit more than once.
The most common error, is putting in the wrong zip code. Also, we do not accept corporate cards, canadian cards, or P.O. Box #'s.
Thank you.
Neil
Zillow Customer Support
I checked our system and it appears the charges did not go thru to due to failure of address verification.
Sometimes what happens, is the bank thinks we are trying to charge you multiple times. These charges will appear as pending on your statement. Please look at your statement and see if you see "pending" next to the charge(s). When the bank realizes we didn't charge you, the pending payment(s) drop off.
This can occur for a number of reasons, but mostly its from hitting submit more than once.
The most common error, is putting in the wrong zip code. Also, we do not accept corporate cards, canadian cards, or P.O. Box #'s.
Thank you.
Neil
Zillow Customer Support
- Tug of War
- Contributions:1970
Ouch....
Try either of these Zillow Staff Members and they should be able to help or steer you to the right place for a solution...
Ice L.
Neil Roxas
Try either of these Zillow Staff Members and they should be able to help or steer you to the right place for a solution...
Ice L.
Neil Roxas
Why was my credit card billed 8 times?
Stating a discriminatory preference in an advertisement for housing is illegal. If you think this content is discriminatory or otherwise inappropriate and feel it should be removed from Zillow, please let us know by completing the information above.
We will review this content. Thanks for helping make the site more useful to everyone. To learn more, read Zillow's Good Neighbor Policy.