Wrong Agent

Profile picture for retiger1
I posted a property, 16713 Celtic St. Granada Hills Ca 91344. It shows another agent's information that is not in my office. I'm sure I will not get the calls on this one. How can I fix this. I tried to post it again, but the same thing happened and now it shows twice.

Dottie Nagatoshi
Remax of Santa Clarita
re4dottie@aol.com
661-253-3262
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November 16 2007 - US

Replies (14)

Profile picture for Berdiane
I have the same issue. I posted 15822 S. 13th Way, Phoenix, AZ 85048. I am an owner/agent and it does not show my agent information at all. Additionally, it shows the wrong realty company (another branch). My profile is correct. I need to know how to fix the listing as well.

Bernita Williams
Keller Williams Realty Sonoran Living
bernitaw1@msn.com
602-768-3184
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November 17 2007
I too have the same problem and wish zillow would address this as I have two properties that show another agent's listing information.
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November 17 2007
Hi Dottie, Bernita and Barbara-

This is a technical problem on our end and we’re already aware of this. We can’t give a definite time on when it will be resolved but rest assured we’re currently looking on it to be fixed.

Thanks for your patience and we apologize for the inconvenience.
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November 17 2007
Profile picture for dmahalati
I am an agent and just posted a listing and another realty company appears.
My profile and the MLS number is correct. Listing address:
104 Thistle Road, North Andover,MA
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November 18 2007
I just looked up my profile and have several listings that are not mine that show me as listing agent. How do I get them off my profile.
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November 18 2007
Who or how can I report errors on Zillow. I have other peoples listings under my profile and want to get them off mine. It sets me up as the listing agent. Is there an email address to contact zillow?
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November 19 2007
Profile picture for Ice L.
Hi Pam -

As mentioned by Gracey, this is technical issue we are working on to be fixed. And we are sorry for any inconveniences, in the mean time you may remove the posting, all you have to do is to log-in to your account. Search for the properties, click on "Edit Status" just beside the "For Sale" price then follow the instructions to remove the posting. Let me know if you need further assistance or you may also post the address/es so we can remove it for you.
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November 19 2007
The options for removing the posting is to change the status to No longer listed. This is just plain wrong and exposes companies to possible lawsuits. Zillow is negligent in dealing with this serious issue. I have two listings that are expired, one more than 1 year old that now have shown up as active. This needs to be corrected immediately.
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November 19 2007
Profile picture for JeanSellsDreams
I have just received a message from Zillow that my sellers removed me as their agent and my listing was removed from Zillow. I am definitely still their agent and Zillow should not have removed my listing. What is going on? How do we correct Zillow's errors? This is not good business!
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November 20 2007
Profile picture for 4re.biz
Yes Dottie,
Your listing on Celtic is showing me as listing agent. Apparently zillow is working to correct this technical problem. I did not do this. I tried to correct it but to no avail. Now I see many other agents are experiencing this same problem.
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November 21 2007
Dottie -

As a work around for this bug, please try to remove the posting and then post it again for sale. This should allow the information of the correct listing agent be shown on the Posting.

Should this not work, please let me know.

Thanks!
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November 21 2007
Dave -

I do apologize for the inconvenience this may have caused you. I've given Dottie a temporary fix for this case. I'm just waiting for her reply if it has worked
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November 21 2007
Profile picture for Karen G.Gross

I am the new listing agent for 206 Timber View Ct. Frederick, Md and It is still listed under old agent and for the wrong price.  How do I get this to be fixed?

Karen Gross

Long and Foster

Karen492@comcast.net

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September 24 2008

Hi Karen -

 

Here's how you can take over the listing from the previous agent:

 

1. Log in to your account on Zillow and type in the property address.

2. On the home details page, click on "Flag Listing" under the "For Sale By Agent" section.

3. Then click on "Dispute listing agent" and choose the reason for taking over the listing.

4. On the next page, you may enter the sale price, listing website and the MLS # of the property then hit "Create Your Listing".

 

Should this not work, please let me know.

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September 24 2008
 
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