Wrong sale price

Profile picture for zipperlee
Zillow has sale price of my home listed at 28k instead of 280k.  I have emailed numerous times - using the "gray flag" function by the sales price.  I get no response whatsoever and the price doesn't get corrected.  How do I get this fixed?  Thanks for any help you can provde.
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August 28 2011 - Short Pump

Replies (7)

Profile picture for therealtorguy
Log into your Zillow account. Click on My Zillow, then click on My Listings, then click on the listing you want to change the price on ... click on edit, change the price and click Save.

If the listing originated on another site (such as Postlets), and was syndicated to Zillow, then you will have to make the chang there.
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August 28 2011
Depends if you listed your home directly onto Zillow or if it is on the MLS and was feed into Zillow.

If you listed it, follow Jim's advice. If your agent listed it, contact them. If it was listed on the MLS, contact your agent or flat fee service provider.

ALso search for your address or MLS# on google and look to see if they all have the same error. If yes, then it is NOT a Zillow issue.


Frank
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August 28 2011
Profile picture for SteveStoddard
Regardless of how your home ended up on Zillow, your Realtor should be able to change the listed sales price. He/she may not be aware of this though as a huge percentage of Realtors barely even know Zillow exists let alone do they know how to create an account and take charge of the information Zillow is putting out there on their listings.
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August 28 2011
Profile picture for zipperlee
Thanks. I'm not the realtor,I'm the former owner who sold last year.  I didn't list on Zillow when I had my home for sale.  The home sold last year and the sales price is being pulled (supposedly) from "Public Record" but I know the transaction is listed correctly at the county, it is just input to Zillow incorrectly.  Who is resonsible for inputting that info?  I don't get any response when I ask Zillow (via gray flag) for correction.
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October 26 2011
Profile picture for hpvanc
I've flagged your post, hopefully someone from Zillow will respond to you.  It is an automatic feed from the Public Record database to a 3rd party data provider database and then goes to the Zillow database, all without human attention to the individual records.  For some reason it has come through the process with a misplaced decimal point, hopefully you can't get Zillows attention and get it corrected.
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October 26 2011
Profile picture for Neil R
Hi zipperlee -

Our apologies for the inconvenience. I was able to check this on the county records and it seems we lack a zero. I sent it for correction and we'll email you for updates.

Thank you for your patience.

Neil
Zillow Customer Support
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October 26 2011
Profile picture for hpvanc
"hopefully you can't get Zillows attention and get it corrected."

Should have been:

hopefully you can get Zillows attention and get it corrected.

That one was human error.
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October 26 2011
 
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