- Find a Real Estate Professional
- Realtors®
- Mortgage Lenders
- Home Improvement Pros
- Other Real Estate Services
- Review an Agent, Lender or Pro
- Marketing on Zillow
- Real Estate Agent Advertising
- Join the Professional Directory
- Popular
- Real Estate Market Reports
- More
Replies (20)
- sunnyview
- Contributions:25139
You probably already saw it, but in case you didn't I wanted to let you know that Zillow replied to you earlier here.
If I was selling soon, I would make sure that any appraisal amount and date were included on my home page as a Zestimate comment or as a photo of the front of the appraisal on the home page (with any sensitive info lined out).
Zillow doesn't change Zestimates from what I have seen, but I think that you have to do what you can as an owner to make your home page as accurate as possible especially if you are selling.
If I was selling soon, I would make sure that any appraisal amount and date were included on my home page as a Zestimate comment or as a photo of the front of the appraisal on the home page (with any sensitive info lined out).
Zillow doesn't change Zestimates from what I have seen, but I think that you have to do what you can as an owner to make your home page as accurate as possible especially if you are selling.
- ctreisch
- Contributions:13
Yes, I saw the generic, nonhelpful Zillow response. Bottom line, if Zillow is going to post monitary value information about my home that has the potential to affect me financially then Zillow has an absolute obligation and duty to be accurate or provide a means to correct. My single family home is being compared to town homes, which is a bug / error. Furthermore, I did not request the Zestimate THEREFORE it is not my responsibility to manage and/or correct. ZILLOW - respond. This is a rediculous process - of which I did not ask.
@ctreisch
I agree with you that Zillow should step up and take responsibility when a homeowner has claimed their home and updated the facts like you have and the zestimate is still inaccurate. I just don't understand what motivation they have for refusing to correct or conceal erroneous zestimates that are misleading to potential buyers / refinancing and only cause chaos and confusion. Because of this irresponsible behavior my view is that some form of regulation needs to be introduced to protect homeowners interests as legislation has not kept pace with technology.
I agree with you that Zillow should step up and take responsibility when a homeowner has claimed their home and updated the facts like you have and the zestimate is still inaccurate. I just don't understand what motivation they have for refusing to correct or conceal erroneous zestimates that are misleading to potential buyers / refinancing and only cause chaos and confusion. Because of this irresponsible behavior my view is that some form of regulation needs to be introduced to protect homeowners interests as legislation has not kept pace with technology.
- ctreisch
- Contributions:13
@surbiton, I could not agree more.
- Caveat Emptor
- Contributions:500
1) Anything that you see visually on this site, be it "properties like this" or "the map has my home over there" or whatever, HAS NO BEARING on zillow's zestiment which is so top secret that Coca Cola would be jealous. I highly doubt that they are comparing your home with townhomes on a 1 to 1 basis. more likely they are wrong for some other, far stupider reason.
2) zillow's opinion of value is not changeable because zillow doesnt have an input field where the zestiment is. its a formula.
3) zillow's opinion really doesnt affect much.
4) you are right. you did not contract or compensate zillow for their zestiment, and therefore really have little or no input on their zestiment. for better, or for worse, their zestiment is what it is. its take it or leave it.
2) zillow's opinion of value is not changeable because zillow doesnt have an input field where the zestiment is. its a formula.
3) zillow's opinion really doesnt affect much.
4) you are right. you did not contract or compensate zillow for their zestiment, and therefore really have little or no input on their zestiment. for better, or for worse, their zestiment is what it is. its take it or leave it.
- ctreisch
- Contributions:13
@ Coveat Emptor - you are right I don't contract w/ or compensate --- where you are wrong is you cannot just post false and clearly inaccurate information about someones personal property. What are you people not getting?
@ctreisch
thanks for your comment. I can't believe how unreal the nature of hostile comments to anyone asking 'why can't you correct my zestimate as it is wildly inaccurate?" What fair minded company wouldn't go out of its way to solicit such feedback so as to improve the accuracy of the information they are publishing? Obviously not zillow.
thanks for your comment. I can't believe how unreal the nature of hostile comments to anyone asking 'why can't you correct my zestimate as it is wildly inaccurate?" What fair minded company wouldn't go out of its way to solicit such feedback so as to improve the accuracy of the information they are publishing? Obviously not zillow.
- Pasadenan
- Contributions:21466
There are thousands of other companies providing AVM's without request, many of them "free", many of them with much larger tolerance ranges than Zillow.
It is a First Amendment "free speech" publishing issue. The only way to change that is to have the first amendment of the U.S. constitution revoked.
As for corrections; you can correct the details on your home, and new estimates are calculated automatically at least once per week. The last post by Zillow on the subject stated 3 times per week, so they do get "corrected". They also have software to look for estimates outside of the tolerance range, and those are automatically deleted.
As for affecting one financially? Absolutely impossible. No one looks at Zillow's "opinion of approximate value" only, and ignores the others, and ignores the CMA's of their agents, and ignores the Appraisals by licensed appraisers. And Zillow's terms of use state the estimate cannot be used for financial purposes such as loan qualifications.
It is a First Amendment "free speech" publishing issue. The only way to change that is to have the first amendment of the U.S. constitution revoked.
As for corrections; you can correct the details on your home, and new estimates are calculated automatically at least once per week. The last post by Zillow on the subject stated 3 times per week, so they do get "corrected". They also have software to look for estimates outside of the tolerance range, and those are automatically deleted.
As for affecting one financially? Absolutely impossible. No one looks at Zillow's "opinion of approximate value" only, and ignores the others, and ignores the CMA's of their agents, and ignores the Appraisals by licensed appraisers. And Zillow's terms of use state the estimate cannot be used for financial purposes such as loan qualifications.
- Pasadenan
- Contributions:21466
"...to solicit such feedback so as to improve the accuracy" -
It is hard to use the feedback of those that don't understand the statistical methods used, and the tolerance range data, and the limits of the state of the art.
But they do actively solicit feedback and use it.
Read the thread:
Didn't there used to be a feedback feature?
Their tolerance range across the nation has been narrowed at least 4 times that I am aware of, and that is just from random visits to the website.
And I have personally seen how some of the "feedback" I provided was implemented.
It is hard to use the feedback of those that don't understand the statistical methods used, and the tolerance range data, and the limits of the state of the art.
But they do actively solicit feedback and use it.
Read the thread:
Didn't there used to be a feedback feature?
Their tolerance range across the nation has been narrowed at least 4 times that I am aware of, and that is just from random visits to the website.
And I have personally seen how some of the "feedback" I provided was implemented.
"Their tolerance range across the nation"
The way Zillow refuse all right of appeals from property owners highlighting erroneous valuations I think you mean 'intolerance range'
The way Zillow refuse all right of appeals from property owners highlighting erroneous valuations I think you mean 'intolerance range'
- Pasadenan
- Contributions:21466
Your multiple appeals were not the subject of the thread, and you had your appeals. They are extremely tolerant of you with posts against others, as am I. I enjoy reading your "complaints" and have never flagged one of your posts yet. But this was not your question, thus your multiple appeals have absolutely nothing to do with it.
- Vince Curtis, "SoCal Appraiser"
- Contributions:4699
Did you ever think maybe its not a mistake ?
- Caveat Emptor
- Contributions:500
where you are wrong is you cannot just post false and clearly inaccurate information about someones personal property.
its neither false, nor inaccurate. zillow's formula really says that that is what your home is worth, and that is zillow's stated opinion and opinions are not governed by laws related to libel. zillow isnt professionally appraising your home, they are giving an opinion of your home's value based on their own super-duper top secret formula.
P.S. I think spencer's(CEO of zillow) car is a Hoopty P.O.S.
let me check... nope, no rain of fire and no lawsuit from zillow. guess I'm entitled to my opinions too. thats cool.
its neither false, nor inaccurate. zillow's formula really says that that is what your home is worth, and that is zillow's stated opinion and opinions are not governed by laws related to libel. zillow isnt professionally appraising your home, they are giving an opinion of your home's value based on their own super-duper top secret formula.
P.S. I think spencer's(CEO of zillow) car is a Hoopty P.O.S.
let me check... nope, no rain of fire and no lawsuit from zillow. guess I'm entitled to my opinions too. thats cool.
- Caveat Emptor
- Contributions:500
pretty sure i got three thumbs up solely because I used the term "Hoopty."
zillow-ites are a nostalgic bunch
zillow-ites are a nostalgic bunch
@pasadenan
"Your multiple appeals were not the subject of the thread, and you had your appeals. They are extremely tolerant of you with posts against others, as am I. I enjoy reading your "complaints" and have never flagged one of your posts yet. But this was not your question, thus your multiple appeals have absolutely nothing to do with it"
perhaps you should stick to the facts posted, rather than inventing your interpretation for your own reasons whatever they may be. I haven't mentioned "multiple appeals" in this thread, or any other thread for that matter.
"Your multiple appeals were not the subject of the thread, and you had your appeals. They are extremely tolerant of you with posts against others, as am I. I enjoy reading your "complaints" and have never flagged one of your posts yet. But this was not your question, thus your multiple appeals have absolutely nothing to do with it"
perhaps you should stick to the facts posted, rather than inventing your interpretation for your own reasons whatever they may be. I haven't mentioned "multiple appeals" in this thread, or any other thread for that matter.
- Caveat Emptor
- Contributions:500
That's true, you deny that they exist... rather ironic actually.
Re OP, I've tried what I can in terms of bumping the thread and flagging it for review. I don't think zillow is talking.
Re OP, I've tried what I can in terms of bumping the thread and flagging it for review. I don't think zillow is talking.
- sunnyview
- Contributions:25139
"I don't think zillow is talking."
Zillow did respond to an earlier thread, but a further reply would not change the fact that Zillow does not change Zestimates for owners/agents by request. Seems like it would be a waste of time to say for them to say the same thing again.
Zillow did respond to an earlier thread, but a further reply would not change the fact that Zillow does not change Zestimates for owners/agents by request. Seems like it would be a waste of time to say for them to say the same thing again.
So that makes it right? Zillow can impose garbage valuations and then ignore reasonable requests from the homeowner just because it decides to do so irrespective of the consequences to the homeowner. How outrageous is that? What fair minded society tolerates such irresponsible behavior so that the 'get rich quick' stockholders can attract a few more ads to make even more money for themselves.
- Pasadenan
- Contributions:21466
"What fair minded society tolerates..." -
All 3000 "fair minded" societies that I know about. They wouldn't be "fair minded" if they were not "tolerant".
What "fair minded" societies do you know that don't tolerate it?
All 3000 "fair minded" societies that I know about. They wouldn't be "fair minded" if they were not "tolerant".
What "fair minded" societies do you know that don't tolerate it?
Gobbledygook is all I can think of.
ZESTIMATE CORRECTION - 2nd REQUEST
Stating a discriminatory preference in an advertisement for housing is illegal. If you think this content is discriminatory or otherwise inappropriate and feel it should be removed from Zillow, please let us know by completing the information above.
We will review this content. Thanks for helping make the site more useful to everyone. To learn more, read Zillow's Good Neighbor Policy.