Zillow has placed the home I am selling in the wrong location on the map. How do I change this?

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November 01 2011 - Toms River
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Answers (10)

Profile picture for jlddance
Neil....have you had any luck resolving this issue?
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November 09 2011
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Oh foo ali066. That's not true. Neil already posted to say he was working on it. Give the man chance for goodness sake.
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November 02 2011
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Give up now, Zillow doesn't care to fix anything and won't even respond to your requests!
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November 02 2011
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Thank you Sunny and Neil....hopefully this can get resolved quickly :)
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November 02 2011
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Hi jiddance -

Our apologies for the inconvenience. We are currently looking into this. I'll send you an email for updates.

Thank you.

Neil
Zillow Customer Support
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November 02 2011
Profile picture for sunnyview
Well shoot. I don't know, but I am sure that Zillow will be able to help. I flagged your question since you can't flag yourself. Zillow does most of their regular customer service on PST.

They come on the board in the morning so hopefully they can look into it, make sure it's not a site bug and help you get it moved. Hope the flag gets you on the right track to getting it fixed.
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November 01 2011
Profile picture for jlddance
Thanks, Sunnyview.  But, there is no "Move Home's Map Location" option under the yellow pencil edit feature drop-down menu for my listing.  Any other ideas?
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November 01 2011
Profile picture for sunnyview
I see that you claimed a home 2 days ago here so you should be able to edit the map location. The option should be under the yellow edit pencil under the main house photo. See if you have it on your page. It should be the fourth choice down in that menu



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November 01 2011
Profile picture for jlddance
Is there a "claim" button?  I did pay the $40 to list home with Zillow.  Also under the edit "yellow pencil"  I did not find anything about the map.  Thanks for your help :)
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November 01 2011
Profile picture for sunnyview
Is it the map icon that is off? If so you can claim your house move yours to the right location with the yellow "edit" pencil under the main house photo on your home page. Claim first then see if you can move your house to a more accurate spot.
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November 01 2011
 

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