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Zillow not working

I am hesitant to write this because a couple of times I have asked for help and all of my saved houses with their notes were deleted. So if you are one of the moderators, please do not touch my notes.  So on to my query:
I have been using Zillow almost daily for a couple of years and I have 3 saved searches. The past 2 weeks (about) the red blob with the numbers of new houses by My Zillow has been grey with a zero even though many new houses have been coming up which I can see if I just click to show Newest. 
The other problem - for the past two days I am seeing the houses for sale but there is no house number and if I click the birds eye map or scroll to the bottom for the Neighborhood map it shows the same spot for all of the houses without numbers.
Any ideas please?
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February 22 - Richmond
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