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yet it has become all too obvious that Zillow does not post unfavorable reviews or reviews that contain only one, two, or perhaps three stars. My feeling is that Zillow does this for the purpose of not offending those who advertise with Zillow or might in the future advertise with Zillow. But how is this different than the agent who misrepresents the condition of a property for the purpose of inducing a sale? One practice gives a prospect a potentially false impression of an agent, the other gives a buyer a potentially false impression of a property. Both lead to a successful "sale" and then nothing but trouble when the aggrieved party discovers the unfavorable and undisclosed facts.
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I don't believe that Zillow deletes the bad reviews. I've seen some poor reviews from time to time. As long as the reviewer's review is within Zillow's guidelines they shouldn't magically disapear. Yelp on the other hand, you can pay them to delete bad ones. :)
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