asked agent to change web pictures after upgrades made 72 days later no new pics- can I cancel list

Listing on web for 72 days with incorrect pictures with wallpaper- after complete removal of wall paper still no updated pictures - I want to cancel the listing- agent is not attentive to my requests

  • October 19 2010 - Sharonville
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Answers (7)

First you can speak to the broker about how he or she can help get your needs met.  If that doesn't work out, you will probably need both your agent and the broker to agree whether or not to let you out of the listing contract.
  • October 20 2010
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Try to get the agent to change the pictures if you get no where contact his/ her broker and let them know the agent is not responsive.  Pictures are very important in today's world.  Buyers can decide whether they want to see a house or not based on the pics.  If you get the broker involved and have them change the pictures, I would recommend taking the property off market temporarily and put it back on the market after 3 or 4 days with the new pictures so it pops up as new.  Good luck!
  • October 20 2010
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You are under contract but you can ask for a release from your current listing agreement.  If you are not getting the results needed by contacting your agent you always have the option of contacting their manager and resolving your current problem.  Good Luck!
  • October 20 2010
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I always suggest sellers to talk to their agent.  If you signed the "standard" Realtor Association listing agreement, without any changes, a seller generally doesn't have the right to cancel the listing unless the brokerage agrees. 

I am a member of the CincyMLS, and familiar with "standard" Cincinnati Area Association of Realtors Exclusive Right to Sell Listing Agreement, because we use it with our sellers, although we had to "adjust" it to reflect a $449 flat fee instead of the big traditional commission.  We also change the agreement to allow the seller to cancel the listing at any time.  If you have legal questions, consult an Attorney.  Good luck in your home sale.
  • October 19 2010
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Simply let the agent know that you want to cancel.  If the agent is not responsive talk to his/her broker.  That always gets the fire lit.
  • October 19 2010
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These days the photos that are published electronically are crucial to getting a prospective buyer in the door so most certainly talk with your agent.  As a seller, you should be in contact at least on a weekly basis with your agent and if they are not doing what they said they would do then it's time to consider going elsewhere.  Keep in mind, depending on your state, if your agent showed your house and then you 'fire' him and that same buyer comes in at a later time (limited) then you may still owe the listing commission to your original agent (exceptions apply). 
  • October 19 2010
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DebbyDenny,
Discuss this with your agent.  Many agents would agree to cancel a listing if the homeowner was not happy.

For an article on how sellers should choose and agent, click here
  • October 19 2010
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