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bank stalls; rates rise

Profile picture for gzuckier

I applied to refinance my mortgage before Christmas; just to keep it simple I applied with my current mortgage holder (megabank, rhymes with __ittybank). I got a lock until Jan 22 on a 4.75 rate (in exchange for 1.75 poiints), and was charged $525 application fee. I sent in all the paperwork, got appraised; of course, Jan 22 came and went with no action from them. At this point I can't get anyone on the phone to discuss what's happening; I get referred from one "assistant" to another until finally I end up in voicemail, whereupon I leave a message that doesn't get answered. I didn't chase another lender since these guys had my deposit; of course, now the rates have risen. Do I have any recourse to enforce the original lock? Thanks.

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February 17 2009 - Hamden

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gzuckier,  You might want to check on who ownes __ittybank this week.

Most of the good re-fi deals are happening through the small and mid-size guys.

Might be a good idea to chat with a broker to see who is offering the best deal today.

Good luck!
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February 17 2009
Profile picture for Clearpoint
Way to dig that knife in Michael.
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February 17 2009
Profile picture for Courtesy Mortgage
Perhaps a trip to Mumbai and you can try to find your loan processor.
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February 17 2009
Profile picture for 203K Specialist
You can't call 1.75 points a hose job unless you know the LTV, Credit Score and the purpose of the loan...
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February 17 2009
Profile picture for Socialist
Does the bank start with "Sh"
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February 17 2009
Next time go with a more reliable, reputable company with guarantees.
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July 10 2010
 
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