Profile picture for Saedorn

carpet seams acceptable?

We are buying a ne home construction and are nearing our walkthrough.  In two rooms we have noticed seams in the carpet where two edges have been glued together.  It is the same carpet, but not the same roll, and it leaves a noticeable line down the center of each room.  My questions are:  Is this acceptable?  Is it a normal part of home construction and we should live with it?  Or should I demand that each room have seamless carpet from wall to wall.  I'm new to home construction so I don't want to sound foolish if this is a normal thing that will become less noticeable with time.

Thanks for the advice
  • December 08 2013 - US
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Answers (9)

Profile picture for sunnyview
Sounds like you got a bad carpet job. Seams will not be less visible over time and will tend to spread in middle of the room or high traffic areas as the carpet stretches. I would complain and ask for a relay of new carpet.

Take photos, make all requests in writing and consider having a carpet company come out to provide an evaluation and estimate for repair replacement to give the builder some push to do it themselves.
  • December 12 2013
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You should not noticeably see the seams in the carpet.  We had a situation once where it looked like a seam, but it was actually a defect in the carpet.  The builder might have the flooring representative take a look at it too. 
  • December 12 2013
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You should not see a seam.  This is not a proper installation. 
  • December 12 2013
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Profile picture for daveskow
if you dont address it now and let it go unaddressed  - it will stick in your mind and eyes  everytime you see it
  • December 11 2013
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Saedorn,

Good Morning.

All excellent replies, I would personally, if representing you would have the builders sales representative along with their "foreman" on the job-site handyman, etc, make WRITTEN not of said seams, take photos and make sure the verbiage is proper. If their remedy isn't to your liking, take it to the next level. This happens with new builds from time to time and most often they will adjust, to your likings, BEFORE you close, so get it done asap.  I hope this helps.

-Shawn, REALTOR, AZ.
  • December 09 2013
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Profile picture for Blue Nile
As Wetdawgs pointed out, 12 ft wide carpet is the "standard", so if both dimensions of a room are more than 12 ft wide, it is standard to seam  them with a special carpet tape on the back.  Most carpet manufacturers also offer 15 ft wide rolls, but you would still end up with a seam if both dimensions of a room are greater than 15 feet.  Builders are also concerned about waste ends, so might use a piece cut off from another room for an alcove area, which would imply a seam.

The problem is not the seaming, and may not even be that the roll used was from a different lot... it could be the nap of the carpet was changed when laying it down.  It is NOT acceptable for the contractor to lay down one section a different orientation than the rest of the room!    And of course, it is also not acceptable for a section of the carpet to be coming up right after it was installed.  If a seam wasn't done right, it should be re-done.
  • December 08 2013
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Profile picture for wetdawgs
Are carpet seams acceptable?   Have the carpets been vacuumed?  That helps considerably for non-Berber type carpets.  Have you walked through with the builder's rep and asked the question?

Did you pay for 15 foot wide carpet or did you pay for 12 foot wide (or less) carpet?   If you didn't get what you paid for, then you can request it changed.  If you got what you paid for and don't like it, then you can buy additional carpet to replace it.  
  • December 08 2013
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Having sold new homes for many years there are a couple types of buyers. Those paying as liitle as they can get away with but expecting quality in a million dollar home and those that are paying for the cheapest thing they can buy and seeing quality that is worse than they payed for.

Which are you?
  • December 08 2013
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Profile picture for RealEstateCrew
If one is having to ask themselves if something is acceptable or not, the answer is probably NOT.  If one is buying a new home, one needs to have their concerns squared away.  If all the other houses do not have a seam, why should this one? 
  • December 08 2013
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