Profile picture for kmsdesigns

do u have contact by phone number for customer reps ?

  • September 28 2011 - Tijeras
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Answers (7)

Best Answer

Profile picture for blank screen EXILED
Click on the "advertise with us" link at the bottom of the page.  There is an 866 number there near the bottom of that page.

If you want "customer service" instead...
There is a phone number and customer service contact form on your profile, "listings" sub-page.
(877)661-3170
E-mail customer service

And then there are the local numbers:
(206)470-7000   
(206)515-8288    sales
(206)299-3321    fax

(Yes, many have asked why there are no phone numbers listed on the "about us", nor on the "help" links...  they have indicated they are working on revisions for those to be more responsive and easier to find).
  • September 28 2011
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Profile picture for blank screen EXILED
By the way, Zillow doesn't "sell" any houses nor any loan products.  They only "sell" advertisement space, "featured listing" space, and advertisement programs. (Premier agent status...). They are not a Real Estate company nor a lending company; they are a "media" company.
  • October 01 2011
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Profile picture for blank screen EXILED
"The reason I ask customer service about the payment monthly for house prices must be lower" -

For each home on Zillow, regardless if for sale or not, Zillow provides an estimated mortgage payment.  This is not based on a "quote" but rather the average of the ZMM quotes coming in the previous hour for that loan type, assuming owner occupied, 740+ FICO, 20% down.  And it lets you include taxes and insurance or not; and lets you adjust how much down in the calculations in 1% increments.  It is not a "quote", and you should use the links for ZMM to request free anonymous quotes for your specific circumstances from multiple different independent loan officers that may be interested in your business.

Zillow also provides a "rent Zestimate" on each home page, regardless if it is a rental or not.  This is only based on modeling to rentals advertised on Zillow in the vicinity, thus may or may not reflect what might be available in the area, but gives a quick means of checking rent to purchase ratios.
  • October 01 2011
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Profile picture for wetdawgs
You can easily scan home prices and estimated monthly payments by going to the "homes" in the top line and scanning each community. You can have your answer in a few minutes. Good luck in your move
  • October 01 2011
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Profile picture for kmsdesigns
Very Clear Answer !

That's  point I a looking for. The reason I ask customer service about the payment monthly for house prices must be lower. I am planning to move from Chicago to New Mexico this fall - winter 2011   . Got it 206-407-7000 /206-515-8288   
  • October 01 2011
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Profile picture for blank screen EXILED
Wetdawgs is right...
Some of us site users that have been around awhile that are not Zillow employees can answer most questions faster and in more detail, often with links or images.  And if you have a question, likely others have the same question, so others will benefit from answers in a public forum.

Not to mention, Zillow has less than 300 employees for over 25 MILLION unique I.P. address visitors/users in a given month.

No way can Zillow provide timely phone service answers to all of those users if they had to call.

If you are trying to market your design services; I would suggest you provide more info on your profile and use the PRO tag, and make sure you give service areas for proper look up in the Zillow directory.

And a paid advertisement may not hurt.  Read through the advertisement page for the various options.
  • September 28 2011
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Profile picture for wetdawgs
Most questions are answered on advice, have you asked a question and not received a satisfactory response?
  • September 28 2011
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