Profile picture for Robb Swan

how do I get the property information updated in Zillow?

My property in Zillow is listed with incorrect square footage and number of bedrooms and I would like that updated.

  • August 05 2010 - Laurelhurst
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Answers (7)

Profile picture for nwhome.us
It's not really such a nightmare 'cl'.  Here's a link to the Most Popular Zillow Questions.
Among them you will find out how to Create your Own Estimate, How Zillow creates a Zestimate, How accurate the Zestimates are around the country, How the mapping works, How to market your home and many many more topics.
What it doesn't teach you is how to deal with objections about your listing price.  That you have to do on your own.
  • August 07 2010
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Profile picture for cl597

The previous contributor is only partially correct. Here is a direct statement from a Zillow employee as to where information is derived:

"Zillow gets data from public sources and from third-party data providers. In fact, most websites that provide similar services get their data in the same way from the same sources"

Basically, what this means is the information is churned thus creating the likelihood of cascading errors.  Zillow has implied the information posted is not verified or proofread indicating you are responsible for their posted errors.

Therefore, I would start as the previous writer suggested with your local county tax records.  If your county records are correct, then the most likely culprit on the incorrect information data is Zillow or an organization similar to them.

As homeowners, we should unite and force companies such as ZIllow and others to verify information before it is posted online with the homeowner of record.  Once posted, it becomes a homeowner's nightmare to get the incorrect information corrected.



  • August 07 2010
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Profile picture for nwhome.us
Public records, as in, the King County records for your home. 
Are you saying that King County has no record of your home?
Here is a link to the King County Records Search website.  A couple of very noteworthy issues on this page are:  the disclaimer about accuracy of the County records and the link on the right to the Property Tax Information.  This is the data that Zillow uses for their basic import; over 80,000,000 homes across the US.  Public record.
Does the informaton about your home on the King County website differ from the information that is on Zillow?
  • August 07 2010
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Profile picture for cl597
The following statement is incorrect:

"The Zillow software pulls their data from the county records and if the county records differ from what you see here, then you have a problem to solve."

Zillow posted totally incorrect information on my home and it was not pulled from any public record as no such public record ever existed.  Zillow simply copied information from a less than legitimate source.  I have written documentation to prove this point.

Zillow creates problems for homeowners by posting unproven and not proofread false and harmful information, which then causes the homeowner a cascade of problems as Zillow will inform the homeowner the burden of proof belongs to them. 

  • August 07 2010
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Profile picture for bethghomes

Zillow gets everything from public record, so Tonya is right- go into the property detail page, claim it & then edit away. 

  • August 05 2010
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Claim the home, edit the home facts under the main photo;-)
  • August 05 2010
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Profile picture for nwhome.us
Robb, you get to maintain your own own information about your home on this website.  The Zillow software pulls their data from the county records and if the county records differ from what you see here, then you have a problem to solve.
Here is a link to "Create Your Own Estimate."  It is a step-by-step guide on how to build more accurate detail for your property.  The Owner Estimate will reside next to the public record when someone looks at your property profile.  They'll be able to see both, so if you want to make a case of why they differ you can make it in the Property Description.
If you made changes to your home recently and the appraiser came out to reasess your property, then it could take as long as 6 months for those records to filter into the Zillow database.
Any questions?
  • August 05 2010
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