how do i cancel my gold status. i find it funny how they make it sooo easy to sign up and soo odiif

how do i cancel my gold status. i find it funny how they make it sooo easy to sign up and sooo difficult to cancel.  wonder why that is????
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December 04 2012 - US
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thank u
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December 12 2012
Hello Cyrus,
I have notified our cancellation team of your request. Someone will be in touch with you shortly regarding this.

Thank you,

Melissa
Zillow Customer Support
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December 12 2012
 
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