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Twice i asked to be released from the previous agent because i was not happy with her performance. On August 16th i was reluctantly released by the previous agent because i was not happy with her as a sales agent.On September 1st, i asked her realty office for her listing to be removed from Zillow, because it was conflicting and had the potentional to confuse interested buyers. I was informed that she was on vacation, that the realty company will get back to me September 6th, tomorrow. I noticed on Zillow that the photo is no longer on the home page in the box however, when you click on to the box (undisclosed address) it opens up to my home information, and the days on Zillow is stll accumulating, 77 days and counting. I also noticed when i scrolled down that someone input the date to show the actual date that the home was no longer listed with them, however, my entire information was not removed/cancel from your site. The account belongs to Donna Quarto, sales agent. Is Donna Quarto, since it's her account, is the only person who can remove my information? I can no longer reach her via email. Frustrated! Please advice what I can do to rectify this. Thanks
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Eleanor,Most real estate listings on Zillow are being feeded from other online sources, and agents don't necessarily have a control over Zillow content. Yes, they can remove the listing from the original source (MLS, point2agent, etc), but that does not always remove the listing from everywhere else.
Yes, she is the only person who can remove your home.But you can speak with her broker about your frustration.
I suggest you check with your current sales agent and make sure it is in the local mls listings. Your new agent hopefully has an affiliation with Zillow and can handle this for you.
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