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inability to save changes to home facts

I have just spent a frustratingly long time, having TWICE attempted to input and save (save is the issue) changes to my home facts. Both times, I clicked to save changes but was then transferred back to the questionnaire to find that none of the changes had been saved. Anybody, help! (I'd really appreciate it since I cannot seem to find any way to contact Zillow directly except by US mail. I did not grow up using all this technology, and I still feel a bit uneasy with it.)
  • September 22 2008 - US
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