why are my past client reviews not coming through I sat with one client while they did the review

Profile picture for mikenish
i sent out the review request and sat with one client while he did his review for me and they are not showing up under my account. Does anyone have a explanation of what might be going on?
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January 23 - Chesapeake
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Answers (6)

Best Answer
Profile picture for wetdawgs
Reviews are moderated by Zillow, so usually it takes a couple of business days (but sometimes more than a week)  for them to appear.   

I suspect Zillow looks at the originating ISP and if a review was written on your computer it may not be approved.

Your client can check the status of a review they've written by signing into their account,  then to "My Zillow" ---> Profile ----> reviews written.
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January 23
Profile picture for VARealtor
Thanks. I agree it is good idea to avoid notorious behaviour.

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February 08
Profile picture for wetdawgs
@Ritu:   If the review was written on your computer, Zillow is likely to reject it because it will be tagged with your ISP number (i.e. look like you wrote it yourself).   Zillow does communicate with the person who wrote the review.  They can open their profile (under My Zillow) and click on "reviews written".

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February 08
Profile picture for VARealtor
 I had a similar issue ...my clients wrote while they were with me. However Zillow does not even commute that it was disapproved. They are going to rewrite the review hopefully this time it comes through.
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February 08
Profile picture for JimmyHSH

When submitting a review, Zillow says it might take up to seven days to appear on your profile

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January 23
Profile picture for Pat Pribisko
I reported your issue to Zillow through the white flag at the bottom of your question page.
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January 23
 

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