Zillow Advice: Buying Process - How to make your buyer feel as comfortable as possible...

nvchaz,I agree with most ...

Fri, 17 Apr 2009 18:44:00 GMT

nvchaz,

I agree with most of your points only replying to those that I would add something too.

Second,

Don't smooze me. This is not a social event I am looking forward to and don't invite me to bar-b-ques and to meet your wife or hob-nob over cocktails. I've got my own friends and you got yours and let's leave it at that. What you are missing is that there is a large majority of Buyers/Sellers who want to be included in the comunity, to meet the wife, hob nob, etc. You see this more in the resort and second home market in which people do not know each other. But you also see it with relocations.

Fifth and most important,

Find me the good deals. You're supposed to be the hot-shot -- so dig a little and find me something nice. You supposedly have the contacts and the resources to suss the good deals -- so bring 'em to me and you will have a client for life. Why should I scour the MLS and call your attention to good deals? Why don't you surprize me with deals I couldn't find on my own? What's a good deal. IMO there are no good deals listed on local MLS, the good deals are in knowing Seller situations and trending in local markets and then crafting your approach in getting the "good deal". I always here people tell me I found a "great deal"... lately what is a "great deal" to the public is still retail in my mind.

hey sunny view your absolutely ...

Tue, 21 Apr 2009 19:53:00 GMT

hey sunny view your absolutely right, i remember that movie, it was a good one, and your right about the fact that if I see something ugly just say it! dont sell it up or anything like that.

I do exactly that and teach all my buyers agents to do the same.

I even go as far as passing a house and if i dont like it just pass it, unless of course my client really wanted to see it...otherwise i will just say next if i didnt like the outside and would state, this is UGLY

* Go look for the house with ...

Tue, 21 Apr 2009 02:46:00 GMT

* Go look for the house with wide and leather seats car. ( better if new car )
* breakfast and Coffee in morning, lunch in afternoon.
* Look for many houses as possible.
* Don't talk too much, Talk as needed only.
* Promise give 1% back to the buyer.
* If the house price is $100,000 and the buyer want to offer $95,000, advice to her that "make the offer for $92,000 only"
* Don't make them laugh, You laugh when them talk ! ( no matter what is matter )
* ( option ) At end of tour, hire the professional massage for the buyer ( you pay ), if impossible, do it by yourself, i don't thing the buyer gonna care ;-)

Maybe I'm the exception as ...

Tue, 21 Apr 2009 01:44:00 GMT

Maybe I'm the exception as a client, but I am not big on the schmooze and I sure don't need my agent to be my friend callikng me about a house they saw that my son might like. I appreciate agents that are knowledgeable about their area and able to offer insight that I do not have about the house or area. Past that, I want to have space to decide. I think that is the main mistake that some agents make when they show houses both to their own clients and at open houses. They shadow the clients somewhat like Annette Benning's character Caroline did in American Beauty and suggest solutions even if one was not requested. If the wallpaper is ugly, I appreciate an agent with the courage to say "Wow 1960 called wanting to know where their wallpaper was. Now we know where it ran to." instead of a cheesy "How nice that the house is all original, you can add your own touches to make it you home." You don't have to hack on the sort comings of a house, but polishing a bad feature is plain silly. I want honesty, intelligence and market insight, not just friendly salesmanship. Again, maybe I am the exception as a client.

nvchaz, I like the ...

Mon, 20 Apr 2009 17:38:00 GMT

nvchaz,
I like the way you think. I have an agent that showed us a few things in our area back in November. They were all over priced "wish lists" for sellers. A few days ago she dropped us an e-mail "Hey guys, good deal are out there, it's a buyer's market, interest rates are low, let's go look at some homes!!". Then proceeded to send us a list of the same old, over priced homes we looked at 6 months ago.

also..this IS in the right ...

Mon, 20 Apr 2009 15:32:00 GMT

also..

this IS in the right section. Buying process I think constitutes how to handle buyers.

to all these people that ...

Mon, 20 Apr 2009 15:31:00 GMT

to all these people that like to consistenly bash everything on zillow...

you might take "smile and make them laugh" in a narcissistic way, however Im saying all my points in a professional and nice way.

thanks to everyone else with something positive to say.

8) Assure them that "you ...

Fri, 17 Apr 2009 19:11:00 GMT

8) Assure them that "you researched this" and that "they can do this"!

link

Michele, read the thread ...

Fri, 17 Apr 2009 18:42:00 GMT

Michele, read the thread and get a clue.

If I need charm and a smile I'll watch American Talent Scouts or whatever.

[inappropriate comment, removed by moderator]

"It always surprises me when ...

Fri, 17 Apr 2009 18:40:00 GMT

"It always surprises me when agents don't keep their buyer's needs in mind. For some of us, it really is more than a paycheck!"

I'm sure.