Zillow Advice: Refinance - Loan/Refinance process http://www.zillow.com/advice-thread/Loan-Refinance-process/235783/ Zillow Advice | Zillow Real Estate Thanks for the explanation.&nbsp; ... http://www.zillow.com/advice-thread/Loan-Refinance-process/235783/ Thanks for the explanation.&nbsp; What are the differences between a <a href="http://www.zillow.com/mortgage/">loan</a> agent,&nbsp; a processor and an underwriter?&nbsp; I always thought my loan agent will be the one who's dealing with the bank on my behalf?&nbsp; I did not realize it involves that many parties.<br/><br/> Mon, 18 May 2009 07:45:00 GMT http://www.zillow.com/advice-thread/Loan-Refinance-process/235783/ 2009-05-18T07:45:00Z Each person and company is ... http://www.zillow.com/advice-thread/Loan-Refinance-process/235783/ Each person and company is a little different how they handle a transaction.&nbsp; A beginning broker will limit further questions, while a good broker will ask the important questions.&nbsp; Then it will move to the processor who will verify all the requirements, gather more the papers from you.&nbsp; The processor will talk to you, ask for update paper works.&nbsp; Then send the package to underwriter.&nbsp; The underwriter never talks to you directly.&nbsp; May ask for a few more items to be taken by the processor.&nbsp; After signing off, the broker is notified via processor and let's you know when the signing date will be.&nbsp; About four to six weeks time line.<br/>All through this the broker is just a PR person from the company to you.&nbsp; They want to keep you update so you will stay with them.&nbsp; The broker will be on the phone to the next customer.<br/>Did you have a particular question or underling reason for asking this question that we can help you further?<br/><br/>Kris Yates<br/>[self-promotional post, removed by moderator] Mon, 18 May 2009 06:23:00 GMT http://www.zillow.com/advice-thread/Loan-Refinance-process/235783/ 2009-05-18T06:23:00Z