Zillow Advice: Landlords - Using SmartMove for tenant screening... http://www.zillow.com/advice-thread/Using-SmartMove-for-tenant-screening/387002/ Zillow Advice | Zillow Real Estate What I dont like is they ... http://www.zillow.com/advice-thread/Using-SmartMove-for-tenant-screening/387002/ What I dont like is they dont let you know why they are recommending a decline.&nbsp;&nbsp; I have a husband and wife --- the recommend approve the entire application.&nbsp; ---- But on him decline.&nbsp; His score 754.&nbsp; On her Accept--- Her score 682.&nbsp; Now why could that be?&nbsp; <br/>With previous systems that I have used... You see each line of credit and thier payment history.&nbsp; <br/>So what is so bad about this tenant with the 754.&nbsp; <br/><br/>Then no criminal background check? <br/><br/>I am calling customer service in the morning.&nbsp; But I vote this a thumbs down from what I have seen.&nbsp; Not enough information.&nbsp; And the info that I got on this set of applicants seemed to contradict itself.&nbsp; That means more work for me.<br/> Fri, 07 Nov 2014 02:39:00 GMT http://www.zillow.com/advice-thread/Using-SmartMove-for-tenant-screening/387002/ 2014-11-07T02:39:00Z BEWARE, TRANSUNION SMARTMOVE ... http://www.zillow.com/advice-thread/Using-SmartMove-for-tenant-screening/387002/ <p class="MsoNormal"><strong><u>BEWARE, TRANSUNION SMARTMOVE IS RUBBISH!</u></strong><br/><br/>let's start here</p><p class="MsoNormal">440 million mistakes in credit reports</p><p class="MsoNormal">20 million significant mistakes in credit reports</p><p class="MsoNormal">nuff said.</p><p class="MsoNormal">onto the criminal background process.&nbsp; you now realize &nbsp;the credit reporting system is broken take a look a at the criminal background investigation.&nbsp; let's use transunion dumbmove, i'm sorry, forgive me, i mean smartmove.&nbsp; a so called simple, reliable, safe, credit/background check process for landlords and tenants.&nbsp; the only thing anyone is getting is a relatively quick and easy non solution.</p><p class="MsoNormal">TU will ask you (the landlord) to provide the renters name email and phone number.&nbsp; you set up your account.&nbsp; that will prompt an email to the renter to set up his account. &nbsp;you have done little more than initiate the permission (CYA) process.</p><p class="MsoNormal">you (the renter) create your account and have request of you your social security number (SS#), your date of birth and your (the tenant) name and your permission and consent to the check releasing TU of liability.&nbsp; then it will run that name, with if provided, or more likely without a middle name or initial, + date of birth (DoB).&nbsp; but this DoB does not run your real DoB it either runs your age or your birth year. &nbsp;the conclusion?&nbsp; a result including anyone having your name and same age or birth year as a potential "hit".&nbsp; what?&nbsp; you ask?&nbsp; where's the reliability and validity in that?&nbsp; the answer?&nbsp; there is none.&nbsp;</p><p class="MsoNormal">what you (the landlord) are NOT told is that you have to STILL do the homework and get to the bottom of a spool of guilty party name(s) who may but are likely not your applicant, in whatever fashion you deem necessary.&nbsp; you could have done this with a simple internet search of name + DoB + state + arrest records.&nbsp; the search database that TU uses does not give you any better result as you could on your own--FOR FREE!&nbsp; and nothing a savvy landlord or assistant shouldn't be already taking the time to do anyway.</p><p class="MsoNormal">for example.&nbsp; name + age or birth year results in a hit of a first name last name aged XX with an arrest record in XX state for grand theft auto and fraudulent check writing comes to your attention.&nbsp; no match against an SS#, a real DoB, a DL#.&nbsp; nothing.&nbsp; you better be d@mn sure this is the person who submitted before you let your potential renter know he or she has a criminal record that he or she needs to clean up or get fixed.&nbsp; this record doesn't even BELONG to your potential renter.&nbsp; and there goes your 3 or 4 figure monthly rent right out the door.&nbsp; and possibly, if you really pissed off and insulted your applicant, a lawsuit or lessor but still irritating a magistrate or bbb complaint. &nbsp;</p><p class="MsoNormal">remember, websites for online products are not in business to provide service, they are in business to make money.&nbsp; and sales and product managers will make sure they make it what whatever way they can.&nbsp; <em><u>especially</u></em> when you start looking at credit reporting bureaus, agencies whatever, even with the newly filed complaints against the BBB ratings raquet a supposed non profit where high level leaders are making in upwards of $250,000 dollars.&nbsp; don't believe me?&nbsp; take a look for yourself.</p><p class="MsoNormal">what is that saying <em><strong>Caveat emptor&nbsp; let the buyer beware?&nbsp;</strong></em> it doesn't only apply to you as renter proviso but a service proviso.&nbsp; be sure as a TU dumbmove, sorry, smartmove customer you know what you and your potential customer are getting for the money.&nbsp; do you really need scads of (possibly inaccurate and if so, not necessarily a predictor of rent payment reliability) credit history or a autopayment or bank ledger of past paid rents.</p><!--[if gte mso 9]><xml> <m:mathPr> <m:mathFont m:val="Cambria Math"/> <m:brkBin m:val="before"/> <m:brkBinSub m:val="&#45;-"/> <m:smallFrac m:val="off"/> <m:dispDef/> <m:lMargin m:val="0"/> <m:rMargin m:val="0"/> <m:defJc m:val="centerGroup"/> <m:wrapIndent m:val="1440"/> <m:intLim m:val="subSup"/> <m:naryLim m:val="undOvr"/> </m:mathPr></w:WordDocument> </xml><![endif]--><!--[if gte mso 9]><xml> </xml><![endif]--><!--[if gte mso 10]> <style> /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-style-parent:""; line-height:115%; font-size:11.0pt; font-family:"Calibri","sans-serif";} </style> <![endif]--> Tue, 08 Oct 2013 20:56:00 GMT http://www.zillow.com/advice-thread/Using-SmartMove-for-tenant-screening/387002/ 2013-10-08T20:56:00Z If you like the SmartMove ... http://www.zillow.com/advice-thread/Using-SmartMove-for-tenant-screening/387002/ If you like the SmartMove by TransUnion than you will love the service from a company&nbsp;<em>[promotion and hotlinks deleted by Zillow moderator.&nbsp; Please see our Good Neighbor Policy]</em> Tue, 01 May 2012 23:33:00 GMT http://www.zillow.com/advice-thread/Using-SmartMove-for-tenant-screening/387002/ 2012-05-01T23:33:00Z If it works then it sounds ... http://www.zillow.com/advice-thread/Using-SmartMove-for-tenant-screening/387002/ If it works then it sounds like a very valuable tool. Thu, 17 Feb 2011 20:06:00 GMT http://www.zillow.com/advice-thread/Using-SmartMove-for-tenant-screening/387002/ 2011-02-17T20:06:00Z Hi Vince,I gave the site ... http://www.zillow.com/advice-thread/Using-SmartMove-for-tenant-screening/387002/ Hi Vince,<br/><br/>I gave the site info to one of my clients and my sister.&nbsp; My client didn't have any success because the prospective tenant was not computer literate so had a hard time&nbsp;maneuvering in&nbsp;the site.&nbsp; As for my sister, she had very good luck with it-- she&nbsp;was able to effectively and quickly screen her prospective tenant.&nbsp; So it seems to work well if you have a tenant and landlord who both know how to use a computer. Tue, 15 Feb 2011 21:51:00 GMT http://www.zillow.com/advice-thread/Using-SmartMove-for-tenant-screening/387002/ 2011-02-15T21:51:00Z