Zillow Advice: Buying Process - Can we contact seller directly? http://www.zillow.com/advice-thread/Can-we-contact-seller-directly/426877/ Zillow Advice | Zillow Real Estate I agree, have your agent ... http://www.zillow.com/advice-thread/Can-we-contact-seller-directly/426877/ I agree, have your agent call the broker of the listing agent and tell the broker you are having problems. &nbsp;The broker will be able to help. &nbsp;If the listing agent can not handle it, the broker will.<br/>John Sun, 04 May 2014 14:56:00 GMT http://www.zillow.com/advice-thread/Can-we-contact-seller-directly/426877/ 2014-05-04T14:56:00Z ask your agent to talk directly ... http://www.zillow.com/advice-thread/Can-we-contact-seller-directly/426877/ ask your agent to talk directly to the principal broker of the seller's agent. Make sure that your agent does this non confrontational and maybe even gives a letter from you&nbsp;to the seller to the principal broker. That should take care.<br/>&nbsp; Sun, 04 May 2014 03:27:00 GMT http://www.zillow.com/advice-thread/Can-we-contact-seller-directly/426877/ 2014-05-04T03:27:00Z Years ago, we bought a home ... http://www.zillow.com/advice-thread/Can-we-contact-seller-directly/426877/ Years ago, we bought a home from a seller who was so unreasonable she hadn't sold her home in a-year-and-a-half. We learned that every time she'd received an offer, she'd taken it to a Real Estate lawyer, who would advise her to demand and refuse until she lost her offers. By the time we came along, our Real Estate agent wasn't even trying, other than to show us the house and submit our offer. He'd already decided it was a waste of time, I guess.<br/><br/>Our offer included the usual home inspection requirement, but at that time, it wasn't as common as it is now. The seller took our offer to her lawyer, and then refused to allow the inspection contingency.&nbsp; Also, to meet code, she had to put in an attic access to replace what had been covered by an upstairs addition but she was refusing and saying, "I'm not going to go punching holes in my ceilings!" It was ridiculous and we very clearly understood why her home had been on the market so long!<br/><br/>Finally, we just called her directly. We didn't ask anyone's permission. Our Realtor may have had some sort of professional code, regulation, or policy he had to follow, but we didn't! We talked to her, asked her if she wanted to sell her house, or not? And we reassured her that we were not requesting the inspection to get out of buying the home. Her refusal to do what was in our offer was enough to get out of the offer if that is what we wanted. Once she felt reassured, and we asked if she really wanted to sell her house, she relented and the deal sailed through.<br/><br/>In your case I'd just contact the seller myself. Sun, 04 May 2014 01:57:00 GMT http://www.zillow.com/advice-thread/Can-we-contact-seller-directly/426877/ 2014-05-04T01:57:00Z I have had several deals ... http://www.zillow.com/advice-thread/Can-we-contact-seller-directly/426877/ <p>I have had several deals where I had to very nicely ask the seller's agent if I could speak directly with their client.&nbsp; If your representative won't, I think you should contact the seller.&nbsp; Mail or leave the letter at their house directly.&nbsp; I like your "warm hearted" approach.&nbsp;<br/><br/>Careen</p> Wed, 28 Dec 2011 19:45:00 GMT http://www.zillow.com/advice-thread/Can-we-contact-seller-directly/426877/ 2011-12-28T19:45:00Z I have had an similar experience ... http://www.zillow.com/advice-thread/Can-we-contact-seller-directly/426877/ I have had an similar experience as an agent- I was the buyer's agent, it was a VA <a href="http://www.zillow.com/mortgage-rates/">loan</a>, the buyer locked in quickly but there were VA requirements that were not communciated to the seller through the agent which resulted in 3 week delay in closing and 3 extra trips for the VA apprasier to go out and verify that things were done when they were not- so this cost was passed to the buyer and the seller's agent wasn't available to return the appraiser's calls or meet them there.&nbsp; What got us to completion was the fact that the seller happened to come buy when I was meeting the <a href="http://www.zillow.com/directory/real-estate-services-appraisal/">appraiser</a> at the house and since he intitiated contact I was able to talk with him and get everything resolved.&nbsp; I hate to suggest contacting the seller but it sounds like that is what you need to do.&nbsp; Maybe drop a letter in the US mail rather than trying for email.&nbsp;&nbsp;<br/><br/>as for who makes the repairs- you don't get to make an issue of that only that the repairs are done and the issues resolved.&nbsp;It's unfortunate that they have done repairs that weren't requested- another reason to resolve the communication problems.&nbsp;&nbsp;start with letter, request a conference call with both agents or something. Wed, 28 Dec 2011 16:54:00 GMT http://www.zillow.com/advice-thread/Can-we-contact-seller-directly/426877/ 2011-12-28T16:54:00Z Jeanne - the listing agent, ... http://www.zillow.com/advice-thread/Can-we-contact-seller-directly/426877/ Jeanne - the listing agent, from my understanding, owns her realty company and works only with her husband and daughter. It doesn't seem like we can go over her head. Am I wrong? We are first-time buyers. As for sending an email through our agent agent to the <a href="http://www.zillow.com/directory/real-estate-agents-sellers-agent/">listing agent</a> and asking for receipt confirmation, I think that is excellent advice. quinton - We've already had an inspection and there are a few health &amp; safety items we are worried the VA is going to ding us on: no combustible air in the garage, active leak under the kitchen sink leading into the crawl space, missing downspout and resulting evidence of old mold in the crawl space, and two outlets in the dining room with no power (breaker box is new). Nothing major in our opinion, but possible show stoppers as far as the VA is concerned. After we had the inspection done, the seller didn't wait for us to contact her agent and instead began repairs. We sweated for nearly 10 days having no idea what she was doing and very little info/effort to find out on behalf of her agent. We were finally told that she got her son to do some repairs, and he has no professional credentials. We got another walk-through two days after that, only to find he didn't do hardly anything the seller told us he did, and the things he did do we would have preferred he left alone. It does not help things that the seller lives in NY and her home is in AK. Wed, 28 Dec 2011 14:26:00 GMT http://www.zillow.com/advice-thread/Can-we-contact-seller-directly/426877/ 2011-12-28T14:26:00Z I'm not a realtor, but this ... http://www.zillow.com/advice-thread/Can-we-contact-seller-directly/426877/ I'm not a <a href="http://www.zillow.com/directory/real-estate-agents/">realtor</a>, but this seems like the kind of situation that the buyers would do everything in writing, and DEMAND that the seller's agent have the sellers sign off on EVERYTHING.<br/><br/>One question, did you already have an inspection and these are items that have turned up? Or are you saying, you just&nbsp;know that these will have to be fixed for the VA appraisal? Wed, 28 Dec 2011 14:00:00 GMT http://www.zillow.com/advice-thread/Can-we-contact-seller-directly/426877/ 2011-12-28T14:00:00Z Hi there, all agents work ... http://www.zillow.com/advice-thread/Can-we-contact-seller-directly/426877/ <p>Hi there, all agents work for a broker and so I would suggest that if the agents are having difficulty communicating that you request support at the broker/manager level.&nbsp; An email to provide your personal assurances that you are committed to the transaction could be helpful, but I'd suggest that it go through your agent/broker to the listing agent/broker.&nbsp;To provide you the comfort that it actually reaches the seller, ask for a receipt of confirmation.&nbsp; I do this in competitive bidding situations to be sure my offer is reaching the seller - you could do the same here.<br/><br/>In my experience, direct communication between buyer and seller in moments of stress in the transaction generally do not go well.&nbsp; And Nina raises a good point, if you have attorney support in the deal, talk to yours about this and see if he can help.&nbsp;<br/><br/>Good luck to you!<br/></p> Wed, 28 Dec 2011 13:53:00 GMT http://www.zillow.com/advice-thread/Can-we-contact-seller-directly/426877/ 2011-12-28T13:53:00Z Nina, thanks for your response. ... http://www.zillow.com/advice-thread/Can-we-contact-seller-directly/426877/ Nina, thanks for your response. The agents simply have clashing personalities, and one (ours) is much more motivated than the other. We're worried the seller's agent is going to destroy this deal for us because she isn't providing the seller adequate support and isn't telling the seller what we're asking her to. Do you think it's ok to contact the seller directly even though she's "very upset"? My husband and I don't believe that the seller's agent even asked the seller how she'd feel about it. Wed, 28 Dec 2011 13:23:00 GMT http://www.zillow.com/advice-thread/Can-we-contact-seller-directly/426877/ 2011-12-28T13:23:00Z Hi- I had a similar situation ... http://www.zillow.com/advice-thread/Can-we-contact-seller-directly/426877/ Hi- I had a similar situation on one of my deals.&nbsp; It is a very emotional time for the seller.&nbsp; Why aren't the attorneys communicating?&nbsp; They should be working this out. Wed, 28 Dec 2011 12:16:00 GMT http://www.zillow.com/advice-thread/Can-we-contact-seller-directly/426877/ 2011-12-28T12:16:00Z