Zillow Advice: Zestimates - How do I dispute a zestimate? What criteria is used for updates? My zestimate went down $20,000! http://www.zillow.com/advice-thread/How-do-I-dispute-a-zestimate-What-criteria-is-used-for-updates-My-zestimate-went-down-20-000/444063/ Zillow Advice | Zillow Real Estate The Zestimate for my home ... http://www.zillow.com/advice-thread/How-do-I-dispute-a-zestimate-What-criteria-is-used-for-updates-My-zestimate-went-down-20-000/444063/ The Zestimate for my home if off (low) by more than $200k, In fact, my Zestimate dropped by over $130k in just 60 days.&nbsp; I have been e-mailing a so-called customer service rep who does nothing but send canned responses.&nbsp; Zillow&nbsp; should be ashamed of their inaccurate program and their services. Wed, 08 Jul 2015 19:55:00 GMT http://www.zillow.com/advice-thread/How-do-I-dispute-a-zestimate-What-criteria-is-used-for-updates-My-zestimate-went-down-20-000/444063/ 2015-07-08T19:55:00Z I've got the same issue and ... http://www.zillow.com/advice-thread/How-do-I-dispute-a-zestimate-What-criteria-is-used-for-updates-My-zestimate-went-down-20-000/444063/ I've got the same issue and I'm not seeing any answers from Zillow so far.&nbsp; Go read this article?&nbsp; That's not much of an answer.&nbsp; My house is way undervalued compared to all my neighbors; a house right&nbsp; next to mine that's 500 sq ft smaller than mine is valued at $3k higher, and I'm trying to refinance!&nbsp; My realtor comps show $23k more in value than the Zestimate, going by recent housing sales in my neighborhood.&nbsp; Zillow offers information on my house for all to see; therefore Zillow needs a little more transparency for homeowners to find out why they're knocking their housing values below the neighborhood averages. Sun, 02 Dec 2012 16:46:00 GMT http://www.zillow.com/advice-thread/How-do-I-dispute-a-zestimate-What-criteria-is-used-for-updates-My-zestimate-went-down-20-000/444063/ 2012-12-02T16:46:00Z Dunes, thank you so much. ... http://www.zillow.com/advice-thread/How-do-I-dispute-a-zestimate-What-criteria-is-used-for-updates-My-zestimate-went-down-20-000/444063/ Dunes, thank you so much. I am following your advice and will post.&nbsp; Thu, 31 May 2012 15:18:00 GMT http://www.zillow.com/advice-thread/How-do-I-dispute-a-zestimate-What-criteria-is-used-for-updates-My-zestimate-went-down-20-000/444063/ 2012-05-31T15:18:00Z GingerPeachy ....it is my ... http://www.zillow.com/advice-thread/How-do-I-dispute-a-zestimate-What-criteria-is-used-for-updates-My-zestimate-went-down-20-000/444063/ GingerPeachy ....it is my opinion you will only receive responses for the most part from a few who seem to respond to most of the Zestimate Questions instead of Zillow <br/><br/>Your best hope for some kind of response from Zillow would be to try emailing these people imo..<br/>Click Contact on their Profile<br/><br/><a href="http://www.zillow.com/profile/Ice-L." rel="nofollow">Ice L.</a><br/><br/><a href="http://www.zillow.com/profile/NeiL-R/" rel="nofollow">Neil Roxas</a><br/><br/><br/>If you do not hear back in a reasonable amount of time then go up the ladder &amp; try<br/><br/><a href="http://www.zillow.com/profile/RussHatfield/" rel="nofollow">Russ Hatfield&nbsp;</a> ..Customer and Community Support <br/><br/><a rel="nofollow" href="http://www.zillow.com/profile/RachelRosen/">Rachel Rosen</a> ...Customer support<br/><br/>If unhappy I wouldn't hesitate 1 minute in sending my feedback about this to this fella<br/><a href="http://www.zillow.com/profile/spencer/">Spencer Rascoff CEO of Zillow</a><br/><br/><br/>Good Luck &amp; let us know if you actually receive assistance from someone...Please<br/><br/><br/><br/><br/><br/><br/> Thu, 24 May 2012 16:44:00 GMT http://www.zillow.com/advice-thread/How-do-I-dispute-a-zestimate-What-criteria-is-used-for-updates-My-zestimate-went-down-20-000/444063/ 2012-05-24T16:44:00Z @GingerPeachy:&nbsp; Thanks ... http://www.zillow.com/advice-thread/How-do-I-dispute-a-zestimate-What-criteria-is-used-for-updates-My-zestimate-went-down-20-000/444063/ @GingerPeachy:&nbsp; Thanks for reading the articles.&nbsp; It seems rare that someone actually does.<br/><br/>All Zillow employees are identified with a green tag to the right of their avatar that says "Zillow". Thu, 24 May 2012 15:49:00 GMT http://www.zillow.com/advice-thread/How-do-I-dispute-a-zestimate-What-criteria-is-used-for-updates-My-zestimate-went-down-20-000/444063/ 2012-05-24T15:49:00Z As for as disputing an estimate, ... http://www.zillow.com/advice-thread/How-do-I-dispute-a-zestimate-What-criteria-is-used-for-updates-My-zestimate-went-down-20-000/444063/ As for as disputing an estimate, you essentially have 3 choices:<br/><br/>1) post your own "make me move" value to show up on the map instead of the estimate.&nbsp; It doesn't matter what it is worth if you are not selling it for that.<br/><br/>2) Post a comment on the Zestimate on the home details page, so that others will know why you believe the number should be something else, such as a substantial remodel you recently completed that doesn't show up in the county records.<br/><br/>3) Use the "report a problem" under the edit pull down tab to have Zillow review to see if there is a systemic issue in the estimates in an area, such as accidentally applying sales of non-residential units, with resulting spikes in the millions.<br/><br/>Even if they find an issue, they cannot redo the estimates; the models are destroyed with each iteration.&nbsp; About all they can do is delete an estimate, and a replacement estimate would typically replace it in just a couple days.&nbsp; But if they do find an issue, they will tweak the modeling for that area to try to improve the estimates on future iterations.<br/> Thu, 24 May 2012 05:15:00 GMT http://www.zillow.com/advice-thread/How-do-I-dispute-a-zestimate-What-criteria-is-used-for-updates-My-zestimate-went-down-20-000/444063/ 2012-05-24T05:15:00Z "All the Zestimates in my ... http://www.zillow.com/advice-thread/How-do-I-dispute-a-zestimate-What-criteria-is-used-for-updates-My-zestimate-went-down-20-000/444063/ "<em>All the Zestimates in my neighborhood have risen/lowered in proportion since FOREVER.</em>" -<br/><br/>That is absolutely impossible, even if we give poetic license to the term "forever"...<br/><br/>Surely you are mistaken and have not studied the random fluctuation issue very much.<br/><br/>Obviously, any "change" is related to recent sales in the area, which in most cases are not in the same neighborhood nor would they be considered "comparable".<br/><br/>If you would like to use a different estimating method, there are plenty of other free sources, such as:<br/><br/><a rel="nofollow" href="http://Realestate.com/homepricecheck">Realestate.com/homepricecheck</a><br/><br/><a rel="nofollow" href="http://www.homes.com/Home-Prices/">homes.com</a><br/><br/><a href="http://homesand.net/Quick_comps.aspx" rel="nofollow">Homesand.net</a><br/><br/><a href="http://www.eppraisal.com/" rel="nofollow">Eppraisal</a><br/><br/><a href="http://express.realquest.com/" rel="nofollow">realquest.com express</a><br/><br/><a href="http://www.cyberhomes.com/index.cfm" rel="nofollow">cyberhomes.com</a><br/><br/><a href="http://www.trulia.com" rel="nofollow">trulia</a><br/><br/><a href="https://www.chase.com/ccp/index.jsp?pg_name=ccpmapp/home_equity/tools/page/home_value_estimator" rel="nofollow">chase</a><br/><br/><a href="http://www.homegain.com/" rel="nofollow">homegain</a><br/><br/>Or Realtor CMA's.<br/><br/>From my studies of the issue, you tend to get better numbers from Zillow, and have means to do averaging of those that you think might be more similar. Thu, 24 May 2012 05:04:00 GMT http://www.zillow.com/advice-thread/How-do-I-dispute-a-zestimate-What-criteria-is-used-for-updates-My-zestimate-went-down-20-000/444063/ 2012-05-24T05:04:00Z Of course I read the articles ... http://www.zillow.com/advice-thread/How-do-I-dispute-a-zestimate-What-criteria-is-used-for-updates-My-zestimate-went-down-20-000/444063/ Of course I read the articles you suggested, wetdawgs. You answer the same thing for every question about zestimates.&nbsp; <br/><br/>All the zestimates in my neighborhood have risen/lowered in proportion since FOREVER. I want an actual answer on WHY my house suddenly was lowered by $20,000. Since in the past, my neighbor's house picture had MY house number on it I am not trusting what is published in zillow. I've changed the number/house picture twice only to have it 'change' back to the wrong house.&nbsp;<br/><br/>It is patently unfair to change a zestimate for one house based on 'secret' algorithms leaving the owner with no recourse. Tell me how the zestimate was reached and maybe I'll understand.<br/><br/>Wetdawgs, are you a zillow employee? Thu, 24 May 2012 01:30:00 GMT http://www.zillow.com/advice-thread/How-do-I-dispute-a-zestimate-What-criteria-is-used-for-updates-My-zestimate-went-down-20-000/444063/ 2012-05-24T01:30:00Z All houses with Zestimates ... http://www.zillow.com/advice-thread/How-do-I-dispute-a-zestimate-What-criteria-is-used-for-updates-My-zestimate-went-down-20-000/444063/ All houses with Zestimates are nominally updated 3x a week, but sometimes it doesn't always make sense on the surface that one in a neighborhood has a shift in the numbers when the next door neighbor doesn't. <br/><br/>Have you read "<a href="http://www.zillow.com/wikipages/What-is-a-Zestimate/">What is a Zestimate?</a>"&nbsp; It addresses some of the statistics and reasons for the variation.&nbsp;&nbsp;&nbsp; <a href="http://www.zillow.com/howto/DataCoverageZestimateAccuracy.htm">Data Coverage and Zestimate Accuracy</a> is also useful reading to understand the numbers. Thu, 24 May 2012 01:09:00 GMT http://www.zillow.com/advice-thread/How-do-I-dispute-a-zestimate-What-criteria-is-used-for-updates-My-zestimate-went-down-20-000/444063/ 2012-05-24T01:09:00Z I would like to know the ... http://www.zillow.com/advice-thread/How-do-I-dispute-a-zestimate-What-criteria-is-used-for-updates-My-zestimate-went-down-20-000/444063/ I would like to know the same thing. It seems to be linked to town tax assessment but it doesn't seem accurate based on the market (what homes in my neighborhood have sold for). Thu, 24 May 2012 01:03:00 GMT http://www.zillow.com/advice-thread/How-do-I-dispute-a-zestimate-What-criteria-is-used-for-updates-My-zestimate-went-down-20-000/444063/ 2012-05-24T01:03:00Z