Zillow Advice: Selling Process - Can the buyer's agent bring a service provider into my home during the final walk-through? http://www.zillow.com/advice-thread/Can-the-buyer%27s-agent-bring-a-service-provider-into-my-home-during-the-final-walk-through/510928/ Zillow Advice | Zillow Real Estate Ofe - We are in NY.&nbsp; ... http://www.zillow.com/advice-thread/Can-the-buyer%27s-agent-bring-a-service-provider-into-my-home-during-the-final-walk-through/510928/ Ofe - We are in NY.&nbsp; The listing agent was not present at the closing.&nbsp; She notified us the night before the closing that she would be out of town.&nbsp; She also knew that we were unable to be there.&nbsp; <br/><br/>Our home had been unoccupied for several weeks (because one of the buyers could not get a mortgage) and the buyers live in the community, so they could have accessed it prior to the closing date in order to test the system.&nbsp; The walk through was done in the morning and no one contacted us to let us know the HVAC company was in my home or that there&nbsp;were any issues.&nbsp; Thank you for the information. Wed, 11 Sep 2013 23:53:00 GMT http://www.zillow.com/advice-thread/Can-the-buyer%27s-agent-bring-a-service-provider-into-my-home-during-the-final-walk-through/510928/ 2013-09-11T23:53:00Z I feel very sorry for what ... http://www.zillow.com/advice-thread/Can-the-buyer%27s-agent-bring-a-service-provider-into-my-home-during-the-final-walk-through/510928/ I feel very sorry for what has happened.&nbsp; The listing agent knows that there is a period to inspect the home and negotiate if necessary.&nbsp; Once that period has lapsed, there is no more negotiating on the condition of the property, unless due to the weather or other circumstances it is written as an addendum when the home inspection contingency is released.&nbsp; To bring the HVAC person to the walk through given the circumstances, seems a poor judgment call on the part of whoever decided to do that.&nbsp; It could have been scheduled at another time, &nbsp;prior to the closing to give you time to decide what you wanted to do and see the leak if there was one, as you said.&nbsp; The listing agent must have been at the closing table with you, wasn't she?&nbsp; Regarding the Dual Agency, that is not necessary a fact, there are states that have Designated Agents, we do not know your state so we cannot advise on that.&nbsp; Wed, 11 Sep 2013 22:11:00 GMT http://www.zillow.com/advice-thread/Can-the-buyer%27s-agent-bring-a-service-provider-into-my-home-during-the-final-walk-through/510928/ 2013-09-11T22:11:00Z The buyers had the HVAC company ... http://www.zillow.com/advice-thread/Can-the-buyer%27s-agent-bring-a-service-provider-into-my-home-during-the-final-walk-through/510928/ The buyers had the HVAC company come to the final walk through because they had not previously tested the central air. When they tested the system they supposedly found a leak.&nbsp; We previously had not had any issues with the system and we were not obligated to fix anything in my home prior to closing. The buyers had initially expressed concern that the system was old at the home inspection. &nbsp;At the closing table they presented the invoice and&nbsp;negotiated payment.&nbsp; We felt we had no option.&nbsp; We netted the invoice from our proceeds because this deal had been negotiated over five months ago and we wanted to move on.<br/><br/>Our listing agent, sadly, has not contacted us.<br/><br/>We did not sign an agreement for dual agency. Wed, 11 Sep 2013 21:45:00 GMT http://www.zillow.com/advice-thread/Can-the-buyer%27s-agent-bring-a-service-provider-into-my-home-during-the-final-walk-through/510928/ 2013-09-11T21:45:00Z I feel a bit confused about ... http://www.zillow.com/advice-thread/Can-the-buyer%27s-agent-bring-a-service-provider-into-my-home-during-the-final-walk-through/510928/ I feel a bit confused about the bill.&nbsp; Oftentimes buyers want to ensure that the work that had been promised to be completed prior to closing was done.&nbsp; Were you supposed to have done something worth $2,000 prior to closing that was not completed?&nbsp; Otherwise, since you did not hire the HVAC company I do not understand how could you be invoiced for something you did not ordered.&nbsp; What does your listing agent have to say about the whole situation?&nbsp; Wed, 11 Sep 2013 21:13:00 GMT http://www.zillow.com/advice-thread/Can-the-buyer%27s-agent-bring-a-service-provider-into-my-home-during-the-final-walk-through/510928/ 2013-09-11T21:13:00Z You have a problem. I have ... http://www.zillow.com/advice-thread/Can-the-buyer%27s-agent-bring-a-service-provider-into-my-home-during-the-final-walk-through/510928/ You have a problem. I have to assume the inspection or due diligence period is over, if not they can do that and you can say no. If it is over you can still say no and see what they do then. We need to know more about this to answer with the best answer for you, but it sounds like your buyer is going to try and negotiate up to the closing table. What was the $2k for? Has it closed or not?<br/><br/>Since both agents are in the same office you have a dual agent situation, did they tell you that and have you sign something acknowledging it? Wed, 11 Sep 2013 20:45:00 GMT http://www.zillow.com/advice-thread/Can-the-buyer%27s-agent-bring-a-service-provider-into-my-home-during-the-final-walk-through/510928/ 2013-09-11T20:45:00Z