Trouble Registering or Signing In?

Date:September 20, 2006 | Author: | Category:Zillow

We’ve been hearing from a few of you that you’re getting an error message when you try to sign in or register on Zillow. The message you’re seeing is: "We’re sorry, but the e-mail address you entered is already in use. Please enter a different e-mail address."

Here’s what’s happening: If you already subscribed to Zillow e-mail, we have an account for you. You just need to create a password to get things rolling. To fix it, click this link to reset your password. Or, from the Sign In page, click the "Forgot your password" link and you will step through the process.

We’re working on getting messaging up to help users through this process, but in the meantime, this is a little workaround. We apologize for the inconvenience. (As much as you test and plan for every possible scenario, one always seems to exist. Uff da! )