More Support for Loan Modifications

The Obama administration met yesterday with mortgage companies who are participating in the Making Home Affordable loan modification program to identify ways to improve and accelerate the program.  They set a goal of initiating 500,000 loan modifications by November 1, 2009.  To date, roughly 200,000 borrowers have been enrolled in three-month trial loan modifications, out of about 370,000 who were offered modifications by mortgage companies.

To help reach this goal, the administration plans to:

  1. Publicly report the number of trial modification offers each servicer has extended, the number of trial plans that are underway, and the number of final modifications. The first report is expected to be released by August 4th.
  2. Set more specific metrics to measure the performance of the program, such as average borrower wait time for inbound borrower inquiries, the completeness and accuracy of information provided applicants, document handling, and response time for completed applications.
  3. Have Freddie Mac audit a sample of MHA modification applications that have been declined, with the goal of addressing weaknesses in the program.

These plans seem to rely on publicly disclosing servicers who are making progress in this program and then comparing them to those who are not.  It will be interesting to see if this type of incentive works to significantly move the needle.