Friday Tip - Getting a Person to Speak to in Customer Service

Today’s shout out is for a great service. GetHuman tracks over 1,000 companies’ shortcuts to get a human voice on customer service - and not just for mortgage providers - airlines, rental cars, wireless companies, credit cards and much more.

Chase Home Finance 800-848-9136 At the prompt, press 4; then press 1; then press 1
Citi Mortgage 800-283-7918 Press 0# at prompt. No callback after hours
National City Mortgage 800-822-5626 Just wait and don’t do anything.
EMC Mortgage 800-723-3004 Just wait without doing anything

While the list for mortgages is a bit incomplete - yeah, I know where’s Bank of America and Wells Fargo? - you can help audit the list yourself.

Check it out!

May 29, 2009

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