How To Succeed as a Property Manager
Being a great property manager is a challenge. You’re responsible for keeping upwards of hundreds of tenants happy, keeping track of maintenance, advertise vacancies, and deal with administrative duties. Staying organized with such a hectic schedule while managing multiple properties can be difficult, but it’s possible once you prepare yourself for unexpected. Here are some tips to become a successful property manager and get contracts signed with building owners and landlords.
When you’re talking to property owners or discussing contracts for your services, be open to adding services that you may not have included in your package.
Outline your services.
Your contract and website should include all the services you offer so interested landlords and property owners can quickly see if you fit their needs.
Set up a website and be active on your social media accounts. A website for your property management services will help you come up in searches and advertise your services, as well as keep you connected with your clients and tenants.
Let your tenants know that your phone and inbox are open to them and checked regularly. Respond to the questions and requests in a timely manner, especially if it’s an urgent work order.
Don’t do everything yourself.
Taking on all the responsibilities required of a property manager is stressful and can make you more disorganized as a result. Hiring help with administrative tasks and service providers can ease the weight. Have contractors and maintenance crews on hand that you can call in case of an emergency, and have them complete routine maintenance checks for you.
Stay up-to-date with the newest changes in your state’s laws and be knowledgable about laws concerning landlords and tenants. You may be approached by renters or property owners with issues concerning the legality of their situation.
Set up policies and stick with them.
Form a system for rent collection, late payments, and evictions. Make sure they comply with your state’s laws, and be strict with enforcing them in order to manage all your properties and tenants smoothly.
Use customer relationship management tools to help you stay organized.
With so many tenants to keep track of, it’s smarter and faster to keep everything in one place online. You can set up alerts to know which unit is up for renewal or needs maintenance. Make your job less hectic and more manageable by investing in CRM software that’s easy to use.
For more helpful tips on being a great property manager, check out our post about skills property owners look for when hiring a property manager.