- Can I submit more than one loan quote?
- How accurate do I need to be on a loan quote?
- What happens when I click "SUBMIT" on a loan quote?
- What are lender ratings?
Absolutely. You can submit as many quotes as you would like. On Zillow Mortgage Marketplace, lenders have free, unlimited access to real loan requests — with no obligation. Once you register, pay a one-time application fee and pass Zillow's confirmation requirements, you may save searches, sign up for e-mail notifications, and submit loan quotes.
As accurate as possible, based on the information provided by borrowers. By submitting loan quotes with accurate, competitive rates and following up with great customer service, you can enhance your business and reputation. While the loan quote is not a Good Faith Estimate, lenders should submit quotes as close to real as possible. If Zillow detects a lender is issuing less-than-reliable or untrustworthy quotes, Zillow reserves the right to restrict that lender's access as outlined in Zillow's Code of Conduct.
Your loan quote is sent to the borrower. The borrower will then review it among other lenders' quotes. Borrowers will assess the loan quotes, lenders' ratings and reviews, and read lenders' profiles to learn more about them. After comparing and contrasting this information among all loan quotes, a borrower will contact lenders they like — either by e-mail or phone — to get more information on the quote or to begin closing on it.
Lender ratings are our community feature in which borrowers rate lenders based on quality of information and service provided. This feedback system helps borrowers find high-quality lending and mortgage professionals who participate in Zillow Mortgage Marketplace. A ratings scale of 1 to 5 indicates how likely a borrower is to recommend a lender with 5 "very likely" and 1 "very unlikely." A lender's overall rating is then calculated by taking the average of all scores. The rating and reviews appear on the lender's profile. While a lender can respond or rebut a borrower's comment, it will not remove the comment or rating.