The Local Expert badge is awarded to those who have made valuable contributions in a specific city or neighborhood on Zillow. Local Experts are active Zillow users who share their real estate knowledge and help others by contributing high-quality content at a local level. The more and better the contributions a user makes that relate to that city or neighborhood, the more likely an award will be granted. Users' contributions can be seen in their profiles.
Sold a Single Family home in 2014 for approximately $150K in Ellensburg, WA.
We had an outstanding experience with Susan who helped us to both buy and sell a home. Let me tell you, this woman knows her stuff! Every time we asked her what we should expect from either our buyer or seller she was right on the money. She worked very hard so we'ed be able to close on both properties the same day. If you're looking for an agent with lots of experience, great instincts, and an all around wonderful person to work with, you can't go wrong with Susan.
A picture can say a thousand words and a thousand 'good' words I could say about Susan Ferrell. I chose Susan from her picture shown on a multiple listing. She has exceeded my expectations as a realtor. She is a no pressure gal; unbiased, but extremely informative during her showings with us allowing us to appraise our own feelings regarding the properties we viewed coupled with the knowledge she provided. She presented an unexpected listing and it was the one we were most please with and purchased. I feel Susan is straight-forward and honest, with her client's satisfaction her primary concern. Her responsiveness to my questions and needs was always prompt. With Susan's help we acquired a property that meets our every need and closed at a price better than fair market value. I highly recommend Susan Ferrell.
Sold a Single Family home in 2014 for approximately $275K in Ellensburg, WA.
As an experienced home buyer and seller, my wife and I have had our ups and downs with realtors. Susan represents the best experience we ever had. She is honest to a fault, knowledgeable, wants to get a fair deal for you, and seems to never take a day off. This is my first Zillow review of a realtor with 5 stars - even our better agents did not deserve the highest rating. Susan is the exception.
Susan was actually the seller's agent for the home we bought, but she worked so hard to make this deal happen that I wanted to write a review. It was a short sale that took six months to complete. Not only dealing with the seller's, but banks that don't make quick decisions or hand out information readily. I am sure she put in MANY hours to help keep the process working and to keep our agent informed of what was happening. I am not sure we would have gotten the house without all the work she put into it, and just want her to know how much we appreciated her hard work and we would recommend both the buyer and seller agents to anyone. And Susan, if you read this, again THANK YOU for helping make our dream come true!
Sold a Mobile / Manufactured home in 2012 in Ellensburg, WA.
Susan helped us sell our mom's house in a very difficult market. She always kept us informed and never lost her positive attitude. She was very knowledgeable and was great to work with! I have recommended her to many of my friends and would certainly use her services again in the future.
Bought a Single Family home in 2011 for approximately $175K in Ellensburg, WA.
Susan helped us buy our first home in May 2011. She took us through TONS of homes helping us pin down what we really wanted. She was very honest with us about the homes, the process and we felt she really cared about our happiness and made us very comfortable. Four months into on and off searching on our part, she emailed us a new listing that was everything we wanted. She had listened to all of our little comments we made looking through other homes and thought of us when she saw this new listing. It was perfect but there were already other offers in and the owners would be considering all offers in two days. She took us through the home twice in those two days and gave us her honest opinion on what to offer and wrote it up for us that night. Our offer was accepted that next day, and I truly feel it was because of Susan's expertise. I have recommended her to multiple friends who have had happy home buying experiences with her as well. She is knowledgeable, personable and trustworthy and I would never use anyone in the valley except for Susan!