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Broker, 2014 Five Star Professional (21 years experience)
Me and my husband worked with Bill. Our experience was excellent. I really appreciated Bill's prompt response to our emails and our phone calls. He was always one step ahead of things. He knew the locality and also researched data for us. Always thinking in our favor, whether it was negotiating on price, paper work or other things. We were happy after working with him and would highly recommend Bill.
Monica & Bill did a great job in marketing our home. They provided the most realistic advice of all the Realtors we considered. Their work was key in getting our house sold within a week of going to market. An outstanding team!
Sincerely the best experience with a Real Estate Team ever (and that's saying a lot with having been involved in MANY personal transactions in our lifetime (20+)). We worked with Monica and Bill for more than a yr, a testament to their patience and professionalism. We started searching for a Realtor in spring 2012 to sell our former primary residence which we had been renting for several yrs after our move away from Charlotte in 2009. Monica and Bill quickly stood out as the best choice even though we had reached out to other top producing agents in the area. Monica and Bill previewed the house and informed us that we would need to invest significantly to bring it back to a sellable state and that the market wasn't fully recovered yet. They recommended that we continue renting the home if we could, in hopes that the next spring market would show an improvement. We were so impressed that they put our well being before theirs, and they earned our trust immediately as a result. We continued to rent the home and remained in contact for the next year with Monica and Bill, receiving market updates along the way. In the spring, Monica and Bill suggested that timing was right to sell. Monica and Bill quickly established a rapport with our renters and found us a FABULOUS decorator who had all the right connections to perfectly manage a two week $20,000 remodel of our home. The home was listed for $525,000 and we had a full price offer in 1 DAY! We closed 29 Days later, with no problems (well just one...now that the house is closed we don't get to correspond with Monica and Bill as much!). I have complete trust in Monica and Bill’s real estate knowledge, pricing and negotiating skills. Monica and Bill were a complete pleasure to work with and I honestly cannot say enough to express our appreciation and gratitude to them. I will definitely look to no one else for my next transaction in Charlotte.
My husband Scott and I actually found Bill and Monica via a listing on zillow.com. We had recently moved to Charlotte and didn't know where to begin and got so lucky with our find. My family is young and energetic and they were just amazing with all of us, even the little ones when they ran through empty houses like they were playplaces. Bill and Monica work together to create a sense of comfort, patience and true understanding of the home buying process and their knowledge of the Charlotte market was beyond impressive. We feel that follow up is what we value most in the resources we use and they far exceeded our expectations working as a power team day and night to support us and ensure our offer was accepted, approved and we ended up in the perfect house for our growing family. They worked to negotiate for less than we even thought possible and made excellent recommendations that ended in our favor. Their attention to detail, ability to empathize and ethical approach to real estate sales was far above our expecations. We would recommend Bill and Monica to close family, new friends and even a stranger, we were that impressed. If you can't tell, we were excited to have the opportunity to rave about this fantastic pair and are lucky to have met them. When we are ready to buy again, there is no questions we will use Bill and Monica.
Sold a Single Family home in 2012 for approximately $450K in Charlotte, NC.
Bill & Monica Goss did an outstanding job listing and selling our home faster than we had expected. Their extensive marketing included an impressive and professional hard copy and online brochure highlighting the key selling points and features of our home. Their savvy negotiating skills allowed us to sell our home at a price commensurate with our expectations. They are both attentive and responsive. Bill and Monica have complemetary skills and together executed a plan that led to a wonderful family purchasing our home. We hiughly recommend their real estate services.
Sold a Single Family home in 2012 for approximately $400K in Waxhaw, NC.
Bill and Monica were excellent to work with. They were very responsive from the moment I contacted them all the way through the closing.
Response from Bill & Monica
05/31/2012 - Unknown
Bought a Single Family home in 2012 for approximately $475K in Ballantyne West, Charlotte, NC.
It was a wonderful experiance with Bill and Monica. With Bill being real flexible with time and always speaking his mind, and Monica being so thorough with paper work and stats, we were able to land a house we loved. For one on the houses we liked, Monica went back 4 times with counter offers as the owner was in 2 minds weather to sell. Would definitly recommend the team, much better than working with a sinle individual who would be hard pressed for time to arrange showings.
Sold a Single Family home in 2012 for approximately $425K in Charlotte, NC.
Bill and Monica Goss were the listing agents for our home and were very engaged in the sale of our home. They are the most knowledgable and resourceful agents we have encountered, utilizing all of the resources and technology available to them to market and sell our home.
We were absentee owners and they went above and beyond what typical agents would do to help us with maintenance, repairs and other issues which needed to be resolved in a timely manner.
We recommend them very highly and would certainly use their services again should the need arise.
Sold a Single Family home in 2011 for approximately $325K in Charlotte, NC.
Bill and Monica are a “great” team. They both are right on top of selling your home. Their follow-up was excellent when we had buyers come into our home. We had tons of showings due to their advertisement and marketing of our home in what was a very slow economy. They did an “awesome” virtual tour which really showcased our house perfectly. The brochures were very detailed and professional. They made up signs specifically geared to our home for curbside appeal to attract buyers. They communicated with us constantly and really showed a true interest in selling our home. You couldn’t ask for a better team to help showcase your property. You will love working with them as their knowledge of the area and industry is exactly what you want in a real estate agent. We loved working with both Bill and Monica and I am sure you will too.