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Bill & Monica Goss

AgentTeam

6 Recent Sales (last 12 months)

Broker, 2014 Five Star Professional (22 years experience)

Specialties:
Buyer's Agent,
Listing Agent,
Relocation,
Foreclosure

Team reviews

My wife and I live in Melbourne Australia and fell in love with the Charlotte area and bought and then sold and plan to buy again later this year. Dealing with someone overseas is not easy for either party and we were impressed with Monica's level of service and incredible thoroughness. We are not used to that here in Oz. This review is about the sale. I wont go into too much detail but suffice to say that to get the property ready to sell after the tenants vacated leaving the property in a fairly poor state from thousands of miles away was a tall order. When we went to sell I did not hesitate to call Monica and Bill. Monica volunteered to assist in this process and if I am honest she facilitated all the work for us. All contact was generally by Skype and Monica and Bill were available at all hours given the time difference between Victoria, Australia and NC. She arranged new flooring, painting, gardening, pool cleaning, repairs to heating and many many other issues. She then put us in touch with someone to stage the property. Whilst the bills for this were coming in thick and fast Monica reassured us that the money was well spent and she was right. She was very clever in the way she marketed our home by under pricing it and creating a buyer frenzy that brought us 28 showings and five offers in just 30 HOURS. We were blown away and achieved much more than we anticipated. Monica and Bill were a classic example of underpromising and over delivering. Estate Agents here in Oz tend to do the opposite! Cannot recommend them highly enough.

  

06/04/2015 - John Barker
Sold a Condo home in 2015 for approximately $450K in Montibello, Charlotte, NC.

My wife and I live in Melbourne Australia and fell in love with the Charlotte area and bought and then sold and plan to buy again later this year. Dealing with someone overseas is not easy for either party and we were impressed with Monica's level of service and incredible thoroughness. We are not used to that here in Oz. This review is about the sale. I wont go into too much detail but suffice to say that to get the property ready to sell after the tenants vacated leaving the property in a fairly poor state from thousands of miles away was a tall order. When we went to sell I did not hesitate to call Monica and Bill. Monica volunteered to assist in this process and if I am honest she facilitated all the work for us. All contact was generally by Skype and Monica and Bill were available at all hours given the time difference between Victoria, Australia and NC. She arranged new flooring, painting, gardening, pool cleaning, repairs to heating and many many other issues. She then put us in touch with someone to stage the property. Whilst the bills for this were coming in thick and fast Monica reassured us that the money was well spent and she was right. She was very clever in the way she marketed our home by under pricing it and creating a buyer frenzy that brought us 28 showings and five offers in just 30 HOURS. We were blown away and achieved much more than we anticipated. Monica and Bill were a classic example of underpromising and over delivering. Estate Agents here in Oz tend to do the opposite! Cannot recommend them highly enough.

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04/08/2015 - judged
Bought a Single Family home in 2015 for approximately $450K in Mountainbrook, Charlotte, NC.

My wife and I are relocating to Charlotte from Denver Colorado to be closer to family. We thought that finding a house and working through the buying process remotely would be impossible. Monica and Bill helped us throughout the entire process and have continued to help address issues for us after we closed and before we get to town. Their attention to detail in all phases of the buying process has made the move so much easier. Without question, working with Monica and Bill was the best decision we could have made.

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03/05/2014 - user08509425
Bought a home in 2014 in Myers Park, Charlotte, NC 28211.

Me and my husband worked with Bill. Our experience was excellent. I really appreciated Bill's prompt response to our emails and our phone calls. He was always one step ahead of things. He knew the locality and also researched data for us. Always thinking in our favor, whether it was negotiating on price, paper work or other things. We were happy after working with him and would highly recommend Bill.

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03/02/2014 - dudashri
Listed, but didn't sell my home in 2013 in Union, Wesley Chapel, NC 28173.

Monica & Bill did a great job in marketing our home. They provided the most realistic advice of all the Realtors we considered. Their work was key in getting our house sold within a week of going to market. An outstanding team!

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12/03/2013 - user54618727
Bought a Condo home in 2013 for approximately $200K in Ballantyne West, Charlotte, NC.

Our experience was awsome!

They are very friendly and attentinve.

They have great knowlwge about local markets and their many years of working as realtors have given them the experience to always point at the right direction and give wise advice.

It took us only 1 week to find our house and after 4 weeks we are now Home owners.

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10/16/2013 - trishpfannkuch
Sold a home in 2013 in Provincetowne, Charlotte, NC 28277.

Sincerely the best experience with a Real Estate Team ever (and that's saying a lot with having been involved in MANY personal transactions in our lifetime (20+)). We worked with Monica and Bill for more than a yr, a testament to their patience and professionalism. We started searching for a Realtor in spring 2012 to sell our former primary residence which we had been renting for several yrs after our move away from Charlotte in 2009. Monica and Bill quickly stood out as the best choice even though we had reached out to other top producing agents in the area. Monica and Bill previewed the house and informed us that we would need to invest significantly to bring it back to a sellable state and that the market wasn't fully recovered yet. They recommended that we continue renting the home if we could, in hopes that the next spring market would show an improvement. We were so impressed that they put our well being before theirs, and they earned our trust immediately as a result. We continued to rent the home and remained in contact for the next year with Monica and Bill, receiving market updates along the way. In the spring, Monica and Bill suggested that timing was right to sell. Monica and Bill quickly established a rapport with our renters and found us a FABULOUS decorator who had all the right connections to perfectly manage a two week $20,000 remodel of our home. The home was listed for $525,000 and we had a full price offer in 1 DAY! We closed 29 Days later, with no problems (well just one...now that the house is closed we don't get to correspond with Monica and Bill as much!). I have complete trust in Monica and Bill’s real estate knowledge, pricing and negotiating skills. Monica and Bill were a complete pleasure to work with and I honestly cannot say enough to express our appreciation and gratitude to them. I will definitely look to no one else for my next transaction in Charlotte.

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10/12/2013 - user3447281
Bought a home in 2013 in Union, Wesley Chapel, NC 28173.

My husband Scott and I actually found Bill and Monica via a listing on zillow.com. We had recently moved to Charlotte and didn't know where to begin and got so lucky with our find. My family is young and energetic and they were just amazing with all of us, even the little ones when they ran through empty houses like they were playplaces. Bill and Monica work together to create a sense of comfort, patience and true understanding of the home buying process and their knowledge of the Charlotte market was beyond impressive. We feel that follow up is what we value most in the resources we use and they far exceeded our expectations working as a power team day and night to support us and ensure our offer was accepted, approved and we ended up in the perfect house for our growing family. They worked to negotiate for less than we even thought possible and made excellent recommendations that ended in our favor. Their attention to detail, ability to empathize and ethical approach to real estate sales was far above our expecations. We would recommend Bill and Monica to close family, new friends and even a stranger, we were that impressed. If you can't tell, we were excited to have the opportunity to rave about this fantastic pair and are lucky to have met them. When we are ready to buy again, there is no questions we will use Bill and Monica.

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03/18/2013 - mrbarallen
Sold a Single Family home in 2012 for approximately $450K in Charlotte, NC.

Bill & Monica Goss did an outstanding job listing and selling our home faster than we had expected. Their extensive marketing included an impressive and professional hard copy and online brochure highlighting the key selling points and features of our home. Their savvy negotiating skills allowed us to sell our home at a price commensurate with our expectations. They are both attentive and responsive. Bill and Monica have complemetary skills and together executed a plan that led to a wonderful family purchasing our home. We hiughly recommend their real estate services.

Mr. & Mrs. Rivera

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08/22/2012 - user4312344
Sold a Single Family home in 2012 for approximately $400K in Waxhaw, NC.

Bill and Monica were excellent to work with. They were very responsive from the moment I contacted them all the way through the closing.

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05/31/2012 - Unknown
Bought a Single Family home in 2012 for approximately $475K in Ballantyne West, Charlotte, NC.

It was a wonderful experiance with Bill and Monica. With Bill being real flexible with time and always speaking his mind, and Monica being so thorough with paper work and stats, we were able to land a house we loved. For one on the houses we liked, Monica went back 4 times with counter offers as the owner was in 2 minds weather to sell. Would definitly recommend the team, much better than working with a sinle individual who would be hard pressed for time to arrange showings.

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