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Catherine Haller Reviews

Catherine Haller
REALTOR (8 years experience)
75 Recent Sales (last 12 months)

Specialties:

Buyer's Agent, Listing Agent, Relocation, Short-Sale

 
- Will never recommend
05/13/2012 - user849046
We connected, but it did not work out. Looking in Greensburg, Green, OH 44232
Tried to get this realtor to assess, price, and put my house on the market. Had a long talk with her about the process, was supposed to hear back within the week to make an appointment to start the selling process, and NEVER heard back. Got a new realtor who returns calls promptly...my house sold quickly and I would NOT recommend her. So unprofessional...
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Response from Catherine on 05/15/2012
There's definitely more to this story. A couple things are in play here, so let's address it head on. You contact an expert whom you hadn't actually hired yet, expect her to take time to give you FREE advice (which she did), then call her unprofessional for not jumping on you afterwards...sounds like a person of integrity to me and EXACTLY who I'd hire. A high performing individual in her field who knows the value of her skillset and time. Truth be told-you could have reached her via 3 phone numbers, email, online via her websites, or by seeing her at her office that is open 7 DAYS a week. Do YOU know how to contact someone when you're comfortable and ready to move forward? Do you like pushy people? Of course not. Its amazing you couldn't contact her, yet you have time to post a review. A wise man once told me "Sometimes the BEST business deal you make is the one you DON'T make." It seems that was the case here...looks like she was wise on this instance and saw this coming a mile away.

 

- Unlikely to recommend
07/05/2011 - tt7
Bought a Single Family home in 2011 for approximately $75K in West Akron, Akron, OH.
Pros: -Catharine was aggressive in getting the deal done.

-She made reasonable recommendations (that demonstrated her knowledge of the pricing in the market) for what price to come in at during the offer process. This knowledge resulted in my getting the home at what I felt was a good price.

-I will also commend her for responding to questions and requests in a timely fashion at all times of the day.

-Catharine never made me feel like I was being pushed into purchasing a home or like I was receiving a canned pitch.

-Made use of modern technology in terms of communication, and document distribution

Cons: -I know business gets hectic, but I do have to say she was consistently late (at least 10 minutes) to showings and did not call...

-Last minute contract changes without explanation. (Not necessarily her fault, but it would have been nice for her to elaborate on how the changes in the contract would affect the purchase.)

-She provided little or no insight into local community, ethnicity, entertainment, etc...

-Didn't explain the process well (first time buyer, assumed that I would know when to order what inspection and what to look for).

-Howard Hannah offices charge an additional $225 administrative fee on top of the agent's commission during home purchases.

-Didn't make common reccomendations like a walk through a few days before close...

-Catharine's desire to succeed can sometimes manifest itself in what many would perceive as unprofessional behavior. (This is both a pro and a con, I would probably be content with her trying to sell my home, I am not sure that I would be as happy having her help me purchase one again?)
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Response from Catherine on 07/07/2011
A desire to succeed is unprofessional? Hmmm - glad most people DO choose to work w/people who have a desire to succeed. Raymond Latiano:Please chk your email for pgs you signed, 3 times, that outlined the $225 fee. Lenders, title co.s, and brokerages charge fees-I don't. Community insight? I was ranked #1 for sales and have owned a home in that area for 15 yrs. I'm surprised by the post as you said you were working w/many agents before choosing the best represent you. I do have info. on local statistics. The value of my services is NOT in entertainment info. I provide. I advise clients that buying a bank-owned, w/o utilities on, is a headache, but I worked on a transaction most would not pursue and protected you by requesting inspections. We walked thru the property SEVERAL times, even in snow up to the knees.I made time for it on my way to a charity event so your family could see it. This property could re-sell for 2-3 times the selling price-I would think that would make you happy :)

 

- Will never recommend
07/03/2011 - frankeibler
Listed, but didn't sell my Single Family home in 2010 in Akron, OH.
I can't tell you how bad of an experience we had with Haller. Here was a realtor with no regard or dedication to our best interests....didn't return telephone calls promptly(always 2 days later), in fact she seemed really hard up for a sale, telling us that the buyer would walk if we didn't take his rediculous, un-researched offer! Turns out we had no option but to get rid of her and get a replacement, her assistant. To make this short, we ended up getting $10K more than what Haller wanted to take for our home. In addition, we were supposed to get a customer satisfication questionaire from the broker but never received it. Politics? Employee/broker protection? Tell me!
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Response from Catherine on 07/05/2011
Thanks for posting although there are several false statements throughout. I did sell a house of an acquaintance of yours and the records, the MLS, and all legal documents reflect that. Also, I was not replaced; I do have a partner to assist clients as needed when I am unavailable. I am very respectful of all of my clients’ time and needs. We pride ourselves on the fact that we are able to help clients who are under much stress, angry, and having difficulty. As for being 'hard up for a sale', I was certainly anything but that - on the contrary, I sold, and had placed under contract, over 50 properties last year, in 2010. I feel fortunate and blessed to have had many, many appreciative clients who understand that I must share with them the possible scenarios and outcomes in order for them to make the very best decision possible for them and their families. Finally, I was awarded the Quality Service Award for 2010, based on client reviews and yours was included.

 

- Will never recommend
06/21/2014 - CherylHindman
Sold a home in 2014.
Unresponsive, had to beg to get a call back, not forthcoming on contracts and paperwork. Would not recommend to anyone. Howard Hanna is getting a reputation of being sneaky.
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Response from Catherine on 06/27/2014
FRAUDULENT POSTING - THIS REVIEWER WAS NOT REPRESENTED BY THE AGENT REVIEWED AND DID NOT PURCHASE OR SELL REAL ESTATE WITH THE REFERENCED AGENT AS POSTED

 

- Will never recommend
12/09/2013 - tiffaness
We connected, but it did not work out. Looking in Acme, Sharon Center, OH 44281
I worked with this realtor in 2009 to purchase a lot for build. I brought my feelings of dissatisfaction of her performance (unresponsive, late for showings, not following up with what she said she would do) to her attention on two different occasions and was met with a lot of excuses and defensiveness. I also felt she pressured me to commit to a deal that was not in my best interest but would have netted her a sale. I opted to discontinue the agency relationship and am much better off for having done so. My personal opinion is that she lacked integrity. Also, any sales person who constantly reminds a client how many hours she's clocked without getting paid is incredibly unprofessional. That is something that is ok to vent with colleagues and friends, but never to the client! And finally, some of the five star reviews below sound and look suspiciously like her own style of writing.
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Response from Catherine on 12/11/2013
Hmm...there are 2 sides to every story, of course. Let's think logically about this and not base our comments on emotion, shall we? First of all, someone with poor 'responsiveness' does not make it to the Top 1% of their industry in the Nation -it just doesn't happen. And someone who sells over 100 houses a YEAR probably doesn't need to pressure anyone in to taking ANY deal or post reviews. She was probably right about a deal you should have taken. It's a bit vengeful that you're posting NOW about something from 2009.I doubt you have ever been in sales, Tiffany. Honestly, if someone reminds you of how much time they've investing in working for you, you've probably abused them and they're just trying to politely remind you that they expect to be compensated for their expertise-instead of finding out from a developer that you wanted to buy their lot at a cheaper price by not honoring the relationship.Personally, I would rather have fewer dollars in my pocket, but still have my integrity.

 

- Highly likely to recommend
08/13/2014 - TylerCoolbaugh
Bought a Single Family home in 2014 for approximately $150K in Northwest Akron, Akron, OH.
Very knowledgeable and able to understand our aims and goals. Very personable, friendly, and responsive. My wife and I were able to be very honest about concerns and felt that Catherine was working with us, not just trying to sell something to us.
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- Highly likely to recommend
07/30/2014 - user11964215
Sold a Single Family home in 2014 for approximately $125K in Fairlawn, OH.
We hired Catherine in March because we knew she was a producer who could move houses, and we needed to move by the end of July! Catherine scheduled an appointment within a few days, came and looked at our house, provided us with comparables, provided us with a strategy, and got the process rolling! Within a few days we were appropriately priced, our house was on the market and on its way to the MLS with great pictures, and agents with buyers were knocking!

Catherine knows the Greater Akron market. She knows each neighborhood's strengths and weaknesses, and knows how to try to set your house apart so that the right people see it.

Her greatest strength is remaining calm when her clients get emotional. When one buyer walked away and we freaked out, Catherine kept us focused and reassured us that the right buyer was out there, and she'd put the listing back up and help us find them. Within a week or two, we were under contract again and on our way!

Catherine is great during negotiations. She provides you with the facts, asks you what you want to do, and provides professional feedback if she feels you're making a mistake or pushing too hard (or too little), based on her years of expertise.

She's a busy lady, with plenty of clients, so don't expect instant responses. When she's with a client, they get her full attention, which is the way it should be. She'll always get back to you though, it just may not be instantly. Just including this for "setting expectation's" sake for future clients. If you need an instant text back, she may not be for you. But if you need your home sold, she's the one to go to!
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- Highly likely to recommend
03/31/2014 - Rayogen
Sold a Single Family home in 2012 for approximately $125K in Northwest Akron, Akron, OH.
The level of professionalism the Catherine Haller Team has is amazing. They know what the market is looking for, and worked with me to make sure my house met those needs. They politely let me know where my style decisions in the house could slow down a sale, and when I listened they were right. The communication was complete, I received every advertisement of my house, I received every feedback from showings (good and bad), and I got answers when other Realtor dismissed my questions. When I finally got offers on my house, they walked me through the good and bad of each and worked with me to get the best closing price. They even showed up at the title agency when I signed the papers, just in case I had other questions. A professional service, from a professional group of people. I consider myself lucky to have found them; and I look forward to working with them to find land for my next home!
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- Highly likely to recommend
06/20/2013 - Adamhilliard
Listed, but didn't sell my Single Family home in 2013 in Kenmore, Akron, OH.
I was previously with a realtor that was all about promises, promises he never delivered. He preached expertise, that sent me in the wrong directions.

After being fed up, I switched to Catherine, and what a RELIEF. Catherine was absolutely everything I could have asked for. She gave me objective advice, that wasn't based on increasing her bottom line, helped me see the market for what it is, and helped me come to a conclusion that cut her paycheck considerably (renting instead of selling until the market stabilitzed), but didn't put me into a difficult place. After making the switch, she had 4 interested tenants within 2 weeks, at the rate I was hoping to get. You can't argue with those kind of results. I ended up with a tenant I believe will be great, and I look forward to working with her again when that time comes.

I could not be happier with Catherine, and I would say the same for anyone considering using her or her team.
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Response from Catherine

 

- Highly likely to recommend
03/25/2013 - Bimoran01
Property manage a Single Family home in Fairlawn, OH.
Catherine was an angel sent from heaven! Truly! In the midst of my relocation to the west coast and what I thought was a good tenant in my house with a one year lease ... a total fiasco unfolded. I was then referred to a property management company that became nightmare #2. I was then referred to Catherine ... thank goodness. With a frantic potential client, 2,800 miles away, Catherine asked the pertinent questions, gave all the answers in a very timely and professional manner and handled everything from 2,800 miles away. Thank goodness for technology. She has not only eased my mind, but was able to secure FABULOUS tenants and acts as the direct point of contact in my absence. All day to day and/or "bigger" issues are dealt with by her and her staff and I am kept in the loop. Catherine is an an amazing individual and a true professional. I would highly recommend her for any and all my (or anyone else's) real estate needs. Thank you Catherine! You truly are heaven sent!
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Response from Catherine

 

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Professional Information
Catherine Haller
Address:
Howard Hanna Real Estate
2603 West Market St.
Akron, OH  44313
Phone:
(234) 542-8538
Cell:
(234) 542-8540
Fax:
(330) 836-5966Click to view
 
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Websites:
Website
 
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Advice posts:
1
Screen name:
AkronOhioRealEstate
Member since:
10/06/2008
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