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Profile picture for Al Rivera

Al Rivera

Lender

Loan Officer (14 years experience)

Specialties:
Purchase Loan,
Refinancing

Ratings & Reviews

I have been working with AL Rivera for several years already and by far he is one of the best lenders I have ever worked with. His response time is fast , which is something you do not get from many lenders now a days. I'm sure I can call him on a Saturday night when he is out with his family and he would pick up the phone. However his follow up is so good that I never have to call him. He calls me daily to update me on my files. Also I constantly receive daily emails form his team members. They are very well trained and have the type of personalities you expect from the support team. I trust his team so much that I send my family to him as well as my friends. It took going through about 20 lenders to find him and so far It has been a great experience, and I look forward to our continued success.

  

10/28/2013 - Eddie Perez
Closed purchase loan. West Covina, CA 91790

I have been working with AL Rivera for several years already and by far he is one of the best lenders I have ever worked with. His response time is fast , which is something you do not get from many lenders now a days. I'm sure I can call him on a Saturday night when he is out with his family and he would pick up the phone. However his follow up is so good that I never have to call him. He calls me daily to update me on my files. Also I constantly receive daily emails form his team members. They are very well trained and have the type of personalities you expect from the support team. I trust his team so much that I send my family to him as well as my friends. It took going through about 20 lenders to find him and so far It has been a great experience, and I look forward to our continued success.  More Less 

Profile picture for Al Rivera
Response from Al

 

  

12/11/2014 - valdiviezo32
Closed purchase loan. Lake Elsinore, CA

Al is not trustable. Has no work ethic. He processed our home loan in 2013 with new american funding. He cornered us with a bad loan. As a consequence, we have been suffering increase on our home payment ' he took our money at the time. When we noticed some of the numbers for the loan were not making sense. We tried retracting from the purchase, he altered the loan numbers making it seem he had adjusted the numbers to our benefit and it was done legaly• couple months after we ocupied our home we started getting outstanding balances from home insurance. We were being asked to pay property taxes that should have been covered during the loan process anyway , I can just keep going, about this individual's lack of morals and values. Why is he still workin with new american funding? Not sure , but they did not seemed to concerned when we tried putting a complaint.  More Less 

Profile picture for Al Rivera
Response from Al

 

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