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American bank was such a great bank to deal with. Before banks used to not respond to my calls or e-mails. Luckily this bank treated me the way I should be treated and made sure they talk me through every step. The staff, especially Zach Bosson, was the most helpful. If you are doubting whether to pick this bank as your mortgage lender, doubt no longer. This bank is great and I could never thank them enough for managing to help me all along the process. Thanks so much!
Nick Roark is definitely your go to guy for financing your mortgage. He is personable and dedicated. His upbeat personality helps ease the difficult tasks at hand. He is ''positive'' and remains in contact with you throughout the entire process. If not immediately available to answer your questions he always returns your calls in a timely manner. I definitely recommend Nick for your financial needs.
American Bank personnel were very responsive to my needs and answered all my questions to my satisfaction. We were able to successfully conclude our business. We did not close as quickly as I would have liked but that was due to my inability to fax or send or receive documents as email attachments.
My experience with American Bank , Corey Walker and Brandy Clarr was very impressive. I felt like Corey took an actual interest in our situation and us personally. I felt a genuine concern that he was looking out for our best interest and that we were not just another dollar amount.
Doing business over the internet can sometimes be disasterous as I found out the hard way and lost $3,000.00 by someone who was "going to help " me with a modification on my home. I won't go into detail but needless to say, I had lost TRUST in doing business over the internet. I was skeptical when Corey first called, and really just blew it off, but he called back acouple of months later and I thought , "What the heck, I might as well just check it out, so we started the process. Corey felt certain that we could get the loan, but I had been turned down so many times I thought I was just wasting his time, plus, I had some Big Trust issues going on. However, I checked with the BBB and reviews on the internet, got to know Corey a little better because I called him so many times with questions. He would always have an answer, was very upfront with me and there was something in his voice that told me I could trust him and I did. Eventho we had a few bumps in the road we worked well with each other and they both were just so kind and helpful. As a senior citizen it's encouraging to know that there really are people out there that won't take advantage of us. My husband and I so appreciate all that they did for us. I would definately refer American Bank, and personally refer Corey and Brandy to family and friends. Thank-you for having such outstanding employees. Rebecca Bauer
I had a wonderful experience refinancing my home through American Bank. They were very knowledgable, answered all questions and concerns I had in a timely manner. Our loan officer Chelsea was extremely personable and always available, she made what is usually a stressful process a very quick and easy one.
Jackie and Sam were both wonderful to work with ,both very patient and professional through the whole process even with all the challenges.They were very prompt with everything,answered all my questions in a courteous manner.
Zack Bosson was very helpful and kept me informed as we worked through the volumes of paperwork making sure it was done correctly the first time. I felt like I was working with a true professional who was looking out for my interest. He kept me aware of every phase of the process and explained in detail what was happening. I had other agencies who promised a lower rate but American Bank delivered on it's promise. Bank of America saved me over $72,000 on the life of the loan. Zack had the lead of a team of professionals that always displayed a can do attitude. I would recommend American Bank to my family and friends. Thanks to Zack and the American Bank Team.
Excellent service, on time and prompt. I went to American Bank when progress with my original lender slowed to the point that I might lose the contract. They exceeded my expectations and came through with flying colors.
Closed purchase loan. White Ash, Canal Winchester, OH
Sarah Ott was very professional during the process of buying our home. She answered all of our questions and concerns in a prompt and courteous manner. I would recommend her to anyone looking to purchase a new house! The overall process of buying our house was a smooth and enjoyable event. We love our new home!