I used American Bank for a mortgage on my home to pay off outstanding bills and such. The staff esp. Brian Bedway was so knowledgeable and helpful. He was a phone call away for any questions or concerns I had. The process was very simple and everything was handle over the phone or with email, the closing agent came to our home and made everything so easy. I would definitely would recommend or use this company again.
I filled out a form, on line, and said I waned to refinance my mortgage and receive a lower interest rate. Several banks and mortgage companies responded. I reviewed all temporary offers and decided I liked what American Bank had to offer. Ryan Trinh gave me the time to read and digest the paperwork. Ryan became my mortgage Banker and whenever I needed an explanation, he would return my call with an easy-to-understand explanation. (Another bank's employee became angry and hung up on me when I questioned her terms and interest rate.) All of my experiences with American Bank and Ryan Trinh were positive and handled with patience and respect. Whenever I have an opportunity in the future, I will always recommend American bank and Ryan Trinh.
Michael McEntee was very helpful and on top of everything throughout the entire process. Even though it's for the better, big changes are always a little scary for me. Michael was supportive, knowledgeable and patient which made me feel comfortable and happy.
I worked with Zach Bosson, of American FSB, this last August to secure my recent home mortgage loan. What an entirely rewarding experience it was for me! His most pleasant and courteous customer service was, and still is, above reproach. His responsiveness to my individual needs were timely and absolutely superb. He assisted to get me the BEST (lowest) interest rate possible in the market, and at a most volatile time! Even today, family applauds ME for the achievement... I simply tell them, that if it wasn't for this young man and Senior Mortgage Banker, Zach Bosson of AFSB in Ohio, I wouldn't be HERE today! To date, he and I STILL enjoy regular communications. I'm all smiles. Please extend to him my highest regard, and extreme "Thanks for a job well done!" Respectfully Yours, Robert E. Lamb, 17276 Anne Ave., Allen Park, MI 48101
I have worked extensively with Sarah Ott at American Bank. Her quick follow up, attention to detail and her knowledge of the market are some of her strengths. However, her ability to educate and ease my client's stress about making one of the biggest finical decisions of their lives is her biggest asset. Everyone I have come in contact at American Bank has been great and I will continue to refer them my business.
most helpful and thorough.the consummate professional!!!!! they helped me got my loan approved with ease after i had been declined by a major bank and did i say at a lower interest rate . love you guys!
Jacky Kapur was really terrific to work with at American Bank. Knowledgeable, responsive, helpful. With her guidance and her "single point of contact" approach, communications were precise and efficient as they could possibly be. Thanks, Jacky
Working with Jordon Falk was a very pleasent experience. He is very knowledgeable and always responded to phone calls very quick, If he did not know the answer to a question he got it right away. I will recomend Jordon to all me friends.
We had a seamless refi experience working with Ryan Trinh at American Bank. He was able to help us refi when other banks were not willing to work with us. We really valued Ryan's knowledge base about the loan process and his honesty and candidness throughout the process. Ryan was immediately responsive to any questions we had, reassuring and trustworthy.
American Bank was a pleasure to deal with. They stay on top of your loan process from start to finish. I was handled in a professional manner and was advised of current market trends throughout the loan. Weekly calls and email communications were conducted to keep me in the loop and that was a nice personal touch. We felt as a consumer who had a personal consultant instead of just number in the crowd.
Thanks for taking hood care of us.