It was indeed a real pleasure having you as our agent. You made everything SO easy and smooth for us. From day one, you made your goal to help us find what we were looking for, constantly e-mailing properties that you felt matched what we wanted (and they did!), always going out of your way to make sure we had all the information, setting up appointments on short notice and just providing the friendly service that is often hard to find these days. You were extremely patient, always smiling and willing to help in any way possible as to assist in all phases of negotiations, and stayed with us until the last inspection. We really felt pampered and cared for as though we were the only clients; it’s a good feeling when one is making such an important decision. Your pleasant personality, unbelievable patience, negotiation capabilities, attention to detail, dependability and drive would definitely rate you as a 10+ and we would be honored to recommend you as an agent to friends and family should the opportunity present itself. Ana, thank you again for a job well done. Sincerely, Edgar and Rosamaria, "Rochi"