Ana helped me a few years back when I was a University Student. She was recommended to me by a family friend when I was having issues with my then current landlord. I wasn't aware of my rights as a tenant until talking with her. She briefed me on tenant-landlord issues and helped me customize a letter addressing some problems I was having. Her letter and advice was so effective that I got everything I wanted from the landlord, including a major credit at the end of my lease. Working with Ana left such an impression that she's now the first person I call whenever I have tenant-landlord related issues. I am now married and my husband and I are saving for our first home. Ana's expert knowledge of the bay area makes her a great asset. She's someone who without a doubt will be there for us when we buy our first home.