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Closed purchase loan. St. Louis Hills, Saint Louis, MO
Andy is superb. He makes what could be an odious experience into a complete piece of cake. He seems to be at ones beck and call 24/7 - usually answering the phone right away or at least replying to message promptly.
I had to have a quick closing (~2.5 weeks), and I was delighted that everything was ready to go several days early.
I will tell you this if you don't use Andy Ward you will regret it! we were ready to close a week early! He was helpful and met us anywhere to make sure the process went smooth! Thanks Andy you are the best! The Giger's are very satisfied with his dedication!
I had not purchased a home for many years and had forgotten how stressful the process was. But Andy and his staff got me through . I would most definitely recommend Wintrust Mortgage and especially Andy Ward to anyone who needs mortgage assistance.
I have enjoyed working with Andy through my home loan. Since this was my first time buying a home, there was a fear factor regarding the whole process of getting the load approved, but I have to admit that after talking to Andy on a Saturday afternoon at his office I was relaxed. I really liked the way Andy explained the whole process involved and the fees associated at each step.
I would definitely go to Andy for my next home loan.
We all know that buying a home can be a stressful time and we decided to go with a new build which added even more stress. Andy worked with us for about 4 months while our home was being built in Clarksville, TN and at the time we were living at Fort Rucker, AL. Andy answered all our question's along the way. I feel Andy went above and beyond to work with us during those 4 months he even answered his cell phone on a 3 day holiday weekend as I had a huge question that I needed a fast answer on. I highly recommend Andy Ward for all your mortgage needs. He is very professional and knows the mortgage industry throughout.
It was a pleasure to work with Andy on our first VA Loan.
He was available to talk to me before, during, and after my home purchase. He really looked at all of the aspects of my finances and helped me make the most responsible decisions. He was very understanding and easy to get in touch with. I cannot say enough positive things about him. He is excellent!
I have never had the customer service that Andy had given my husband and I. He treated us like he had known us for years and took the time to explain in detail all of the steps that would be taken and made sure that we understood everything that would happen during the process!! He would answer our phone calls and texts immediately and would also give us a call just to check up on us to make sure we were doing ok. Andy never made us feel like we were just his clients, he treated us as if we were his friends. Thanks to Andy it was a very easy and quick process for us to buy our home. I plan to recommend Andy to anyone that is buying a home.
Andy was great to work with. Due to issues after a divorce, my loan required some special help and Andy worked hard to help me with that. I did not even think I could qualify for a loan until Andy ran the numbers and assured me it was possible.
Andy was very helpful and always avalible when I had a question. Always willing to explain things to me and never seemed imposed or unwilling to answer questions. He is very knowledgeable, very kind and professional.
Very upfront about needs. Extremely helpful and always answered all of my questions very quickly. You can trust exactly what he says. I was very impressed with his cutomer service and knowledge about the business. Very personable and friendly. Closed on time.