Ten years ago we picked Ann out of the blue as our realtor and recently went back to her to sell the same house we bought. Boy did we get lucky. She is IDEAL FOR FIRST TIME HOME BUYERS AND SELLERS. Her knowledge base about real estate and everything that goes with it is outstanding. She takes the time to explain even the most rudimentary elements to people who have little or no experience in the field. She takes a personal interest in the family's she represents. She is also able to read the market and know exactly when to push things and when to back off. When we sold our house I though we had over priced it but she said the market in our area was very hot and keep it competitive. She was right. It sold very quickly and for more then I thought we'd get for it. She's also great at negotiations and referrals to affordable and dependable carpenters, window guys, roofers, electricians etc. She is great at keeping buyers/sellers in the loop. A great experience. I recommend her without reservation.