Arlene offered exceptional "after sale service." When I bought a much bigger and more expensive home in Carmel three years earlier, I did not get one tenth of the service I got from Arlene. This lead to many problems at the Carmel residence.
Arlene has been diligent in helping me get my rental up to snuff, working with utility companies, repair people, experts in different areas. She always returns phone calls, even nights and weekends, very promptly. She is a passionate and hard worker and gets the job done beyond any real estate agent I have worked with in the past.
I recommended her to friends who also appreciated her services.
Arlene was absolutely fantastic through the entire process. She went the extra mile to assure we were well cared for and not making uninformed decisions. She took the time to understand what was really important to us and guided us in the right direction. She was honest, trustworthy and meticulous with the details beginning with the inital contact right through to closing.
We can't say enough positive things about Arlene. We have no hesitation highly recommending her to others - and that means a lot.
I have worked with several agents in the past, but Arlene has surpassed all of them in knowledge, expertise, responsiveness, and negotiation skills. Her enthusiasm and commitment is what attracted me, but her practical business sense and personality is what has kept me a life-long client.
Bought a Single Family home in 2011 for approximately $225K in Carmel, IN.
Working with Arlene was such an enjoyable experience. She took the time to learn about our family and what we were looking for and that allowed her to zero in on the right houses in our price range. She knows the neighborhoods and can give her insight into each investment. We moved to Indiana from another state and she was willing to work around our less-than-optimal schedule. Not only did she find us the perfect home, but she found it quickly enough for us to move in before our first child was born which was such a relief. I will never forget how she made my wife and I feel like we were her top priority.