Arlita was wonderful in her resourcefulness and determination on our behalf (my wife and I) in the purchase of our first home. She was quite knowledgeable of the community around our home. The home was on HUD auction, which required considerable bureaucratic document and process shuffling, which Arlita helped walk us through and to keep us in contact with the necessary folks to keep the process moving. Arlita was always quick to respond to our many inquiries via several channels of communication (e-mail, text, and phone). Although the HUD auction process does not leave room for the usual process of negotiation around the home price, she was certainly integral in negotiating the necessary actions of the several companies involved in the HUD management of this home. We are certainly grateful for Arlita's time and effort.