Nine years ago, Betsy Coughlan was our realtor when my daughter and son-in-law bought a house that my partner and I would live in. That experience was so positive that when it came time for us to buy our own place this year, we asked Betsy to help us find just the right home. We were very picky, and her patience with us was unwavering. She willingly and cheerfully arranged for dozens of viewings all over the county, and guided us through a couple of "almost right" tentative offers, yet supported us when we decided against pursuing those places. And when we did find the house we knew was right for us, Betsy saw us through to a very successful closing.