I have financed and refinanced about four times thus far on this home. (Including two previous successful re-fi's through other brokers on zillow) My last re-fi experience with Brandon Blue was the most positive so far.
I had very recently tried two times unsuccessfully to refinance only to have the underwriters kill the deal. As such, I was reticent to start the process again for fear that it would not go through. Brandon convinced me that the lender he was working with would likely approve my refinance loan. So I bit the bullet and went for it.
The process went about as smoothly as usual, until the underwriters asked for a document/piece of information which was nearly impossible to obtain. It appeared as though the deal was dead. Brandon went to bat for me and requested that senior underwriters re-examine their request and allow the deal to continue. He was able to convince them. My sense is that not many other brokers would have been able to pull this off. As such, I am quite grateful for his skills at negotiating through the loan process. I would definitely do business with him again.
Closed refinance loan. The Willows, Menlo Park, CA
I've refinanced twice with Brandon; both times he and his team provided exceptional service. His rates are consistently the best among many, extensive, and repeated comparisons. His online facility for providing documentation is both convenient and efficient. His team smoothly handles complications such as subordination. I highly recommend Brandon.
I refinanced my home twice with Brandon. Both times, it was an easy process with great results. I would highly recommend Brandon to anyone looking for a professional who delivers great customer service.
Everyone I dealt with at Brandon Blue was extremely professional, responsive and courteous. I was refinancing my primary loan, but had a 2nd, so a subordination was needed from that 2nd mortgage company. There was some doubt early on whether that subordination would happen in time, but Shari at Brandon Blue was calling my 2nd mortgage company on a nearly daily basis to push them to get it done! She was key to my refinance completing on time.
The process Brandon Blue has in place for communicating with their customers is very robust. I've probably refinanced 10 times in my life, and I've never had anywhere near this level of communication and willingness to help from any other company.
I would highly recommend Brandon Blue for anyone with mortgage needs!
From the very start of my loan process Brandon Blue was very professional and personable. He answered my phone calls and e-mails either immediately or as soon as my information was available. The entire process was seamless and efficient including the appraisal and all other individuals involved. I was able to re-fi my home mortgage and reduce my rate from 5.375% to 3.75% - A $703 a month interest savings and $200K savings over 10 years! The entire process from date of "lock"
to loan funding took less than 30 days.
If you want your loan to be completed professionally and in a timely manner I highly recommend Brandon Blue of Blue Home Loans and his Team!
I've refinanced using online mortgage lenders many times and had no problems with Brandon and his team. They were very responsive to my questions and got things done quickly. His rates and costs were the best I was able to find on the internet, and, of course, were well below what the banks and credit unions could offer.
Brandon also told us that he would continue to monitor our loan as the market changes and if they find that we could benefit from refinancing again, they would let us know--great service!
The whole process took about 1 month, Brandon always kept us up to date on the progress. I like the docusign feature. The appraisal was setup within one week of putting in the paperwork. The noterey had to come out a second time, because he had us sign the documents wrong the first time, it only added one day, and the whole process was fast.